Pierre & Vacances Andorra Bordes d’Envalira

1 night

Group of friends

The location is gorgeous, settled in to the side of the mountain with a nice view. We went in the late summer, so it was nice and cool, but still warm. The 4 bedroom accommodation was great for our group, and the unit was in great shape: they must have been recently renovated.

The parking was left somewhat vague (free street parking from 8pm-8am if avialable, otherwise paid parking on site), and the check-in process was not clearly described on Booking.com (was buried in one of the emails, basically you must check in via the Hotel Austria across the street).

2 night

Group of friends

Great views from the rooms located in the back side of the building.

Not easy to find parking space

2 night

Group of friends

location, mountain views, very friendly and helpful staff at reception, apartment itself is nice - feels like home.

bathtub jacuzzi does not work the toaster was broken

4 night

Group of friends

facilities

distance to room from entrance, & distance from town & ski resort

1 night

Group of friends

Check in took 40 minutes overall. They asked ids from all guests twice, first collected, copied all info, gave back, and then for some reason did it again. Apart from that, a deposit of 200 euro was charged at check in. There was no warning about it when I booked.

1 night

Group of friends

Do not book this place. You can have a terrible expience and a sleepless night. There is no customer service, once you arrive late. I booked a 2 bedroom with sofabed in living room, capacity of 5 people room. The reception closes as 19pm, but they left a key in a deposit box. Thats fine, since i could not arrive by 19pm. I picked the key and went to the room, which was a small room without any bedrooms and only a sofa. It was completely different from what I booked, and would not fit our group. I called the 2 telephone numbers, that the hotel gave me, many times, but nobody answered. I messaged and emailed the hotel, many times, and no response. They never replied. I called Booking.com consumer service, which connected to Philippines, and he was helpless. He first said he will solve the problem, and make sure i will get the room that i booked, and get compensation for the trouble caused. Then after several calls with him, he solved nothing, could not connect the hotel, and I was still in this small room with no beds, with my group, and this consumer service cut the phone, by saying, I will come back as soon as the hotel will come back, so have a nice day. Have a nice day? How rude can you be? Of course, the hotel never responded even at 9am the next morning, and the booking.com consumer service never came back to me. As a result we had to sleep on the hard floor, since we could not fit the sofa. Do you want to sleep on the hard floor of the kitchen and corridor. I would strongly tell you, dont book this place.

3 night

Group of friends

Location was perfect, overlooking the ski freestyle area, which stayed open until 10pm. You can walk to the apartment directly!! There's a supermarket across the street and the ski rental shop is just downstairs. You can just park your car and forget about it, we loved that.

It takes an expert driver to negotiate the indoor parking. It's very tight indeed. We were driving a 7 seater SUV and had no problems though.

2 night

Group of friends

location

proper guied