
Offering a seasonal outdoor pool and terrace, Isla Caracol is situated in Isla Mujeres, 6 km from Cancun Underwater Museum. Isla Caracol features free WiFi throughout the property.




✓ Loved the location! So convenient and easy to walk to everything on the north shore. Awesome pool right by our room and great views from the rooftop!
✗ Not the greatest bed but you get what you pay for!
✓ perfect location, always staff on property. the courtyard is actually so cute pictures don’t do justice. I would 100% stay again.
✗ nothing crazy, toilets dont flush super well, and shower pressure isn’t great but thats mexico.
✓ 24 hour front desk woman was wonderful! Very welcoming, friendly and helpful. Courtyard well kept, clean, quiet while centally located. Room was large and clean. My air conditioner was dripping. Owner was there immediately to fix it. They work very hard to maintain a high standard.
✓ Good location close to ferry and all Centro restaurants. Communication with staff was very good, particularly with pre-visit questions. Good Wifi.
✗ No hot water in sinks. No drinking water provided other than the small bottle in room upon arrival (other hotels often have a water bottle in the coffee/breakfast area; I.C. doesn't have such an area). Although the room was quiet, the neighbor's dogs barked nearly nonstop on a few of the nights and their rooster actively crowed to announce morning, and often throughout the rest of the day too.
✓ Great location nice and clean rooms staff was great fairly quiet at nite considering location 3 blocks from ferry terminal...I would go back!
✓ close to beach, restaurants and amenities
✗ the property is very good and if I return, I will stay here again. the courtyard is beautiful!
✓ The position is great, very central to everything (main street, north beach, ferry and bus if you want to go to the other side of the island). The staff was very helpful (big thank you especially to Cassandra! who helped me A LOT to answered all my questions as i had no phone to check stuff.) Place was also cleaned every day. AC available.
✗ Nothing. Maybe breakfast would have been nice to have, also considering the price paid.
✓ A wonderful Hotel right in de City center. very nice staff, clean and we also had a refrigerator.
✗ due to we were not allowed to hang sth over the balcony There were no good opportunities to hang sandy and wet beach towels.
The hotel property is not located in the main avenue wheres is considered noisy at night. Best regards
Hi! the facilities are different in each type of room. We recommend you to choose a studio room that have the kitchenette. Take a look at this one on booking photos. Best regards
For sure! No problem. REMEMBER: IF YOU ARRIVE BEFORE CHECK IN TIME, YOU CAN LEAVE YOUR SUITCASES IN THE LOBBY AREA AND ENJOY ISLA MUJERES.
Hi! very close. Around 7 min
Hello, thank you for writting us, unfortunately we only have 1 Studio on the ground floor, if you want to book with us this type of room you need to ask about availability later.
Hello, thank you for writting us, we haven´t safes into the rooms, we have only 1 in the reception and it´s small, for passport, cash, jewelry, etc.
yes, the price its $2200.00 pesos,for day
Hola todas nuestras habitaciones tienen aire acondicionado gracias por escribirnos
Hello, thank you for writting us. No, we just have 1 at the reception.
Hi, thank you for writting us, we just have 1 night available, and you can get a fridge but not a balcony. Best regards.