Park Piolets MountainHotel & Spa
Discover the rooms
Room - 26m²
From1131 € / night
Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath or a shower and a hairdryer. This quadruple room has a minibar, a tea and coffee maker, a flat-screen TV and a balcony.
Room - 26m²
From961 € / night
Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath or a shower and a hairdryer. This triple room has a minibar, a tea and coffee maker, a flat-screen TV and a balcony.
Room - 26m²
From881 € / night
Featuring mountain views, this spacious and comfortable room includes a flat-screen TV, a minibar, and a safe. A balcony or a terrace is featured. The bathroom comes with free toiletries, bath or shower, and hairdryer.
Room - 28m²
From1051 € / night
Featuring mountain views, this spacious and comfortable room includes a flat-screen TV, a minibar, and a safe. A balcony or a terrace is featured. The bathroom comes with free toiletries, bath or shower, and hairdryer.
Room - 26m²
From834 € / night
Featuring mountain views, this spacious and comfortable room includes a flat-screen TV, a minibar, and a safe. A balcony or a terrace is featured. The bathroom comes with free toiletries, bath or shower, and hairdryer.
Room - 26m²
From618 € / night
Featuring mountain views, this spacious and comfortable room includes a flat-screen TV, a minibar, and a safe. A balcony or a terrace is featured. The bathroom comes with free toiletries, bath or shower, and hairdryer.
Room - 26m²
From914 € / night
Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath or a shower and a hairdryer. This triple room features a minibar, a tea and coffee maker, a flat-screen TV and a balcony.
Room - 26m²
From698 € / night
The spacious twin/double room features a minibar, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. Featuring a balcony, this twin/double room also provides a wardrobe, a safe deposit box and a flat-screen TV.
Customer reviews
4.5 Very Good 646 reviews
4.7 Cleanliness
4.7 Comfort
4.7 Services
4.6 Location
4.7 Staff
4.5 Overall
4.2 Value for Money
4.4 Wi-Fi
Questions from travelers
If I book the Half board option through Booking.com - are all the hotel’s restaurants included in that? Does it include Kao restaurant and both 1817 buffets? Or would we pay extra to visit Kao? Many thanks.
Half board is only breakfast and dinner in the buffet restaurant.
do all rooms face the mountain?
All rooms are with mountain views.
Are there any restrictions on children in the pool And spa area?
Good morning, Thanks for contact Park Piolets Mountainhotel & Spa. For the Spa's information you can read all in our website: https://www.parkpiolets.com/spa-wellness/ Best regards, Alejandra Front Office Desk
My husband and I are staying in Soldeu from 2nd-9th April and would like to book a spa treatment with you, can you let me know if this is possible and book a date and time for us to come along? Many thanks Maria Drinkwater
Dear Mrs. Drinkwater, Of course you can book our Spa, there are options of treatments and access. Best regards, Agustina- Recepcio
Is there a shuttle bus from Carcassonne airport, or a private transfer.
Dear guest, We do have private transfer from Carcassonne airport. Kind regards,
Hi Im planning to visit in end of February around 20-24 . I was wondering if the weather will be good for skiing? Thank you
Good night, yes! the weather will be great for skiing.
Hi, do you have a bus service to take guests to the ski-lifts? Many thanks.
Correct, we have a transfer that takes you to the closest ski lift which is Soldeu.
What’s the spa price for those who don’t stay at the hotel?
Dear guest, The Spa prices for external clients are 29€ Adults, 25€ Junior (13-17 y.o), 17€ Children (6-12 y.o) and children less than 5 years old free. Kind regards.
Hi do you offer laundry facilities for guest to use please? thanks
yes, we do.
How much is the car park?
Internal parking € 20 and external parking € 8 (per day).
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Customer Feedback
Jasteele reviews
4.4/ 5
Beautiful hotel in Soldeu
1 night
Solo traveller
21 August 2023
Hotel's Response
Dear guest, Thank you for sharing your thoughts about your recent stay at Park Piolets Mountain Hotel & Spa. We're thrilled to hear that you found our property beautiful. It's also great to know that you enjoyed our bar and appreciated the attentive service. We are also glad that you enjoyed our unbeatable location to visit the wonders of a vacation in Andorra. We regret to hear that the dinner buffet did not meet your expectations. We understand the importance of a serene atmosphere for a relaxing experience, and we're sorry if the casual and lively ambiance, affected your enjoyment. Please note that we took note of your comments. Your feedback is invaluable to us as we continuously strive to improve. Despite this aspect, we're delighted that you found solace and comfort at our property. We hope to have the pleasure of welcoming you back. Warm regards, Victoria Villarino Guest Service.
Sona reviews
4.2/ 5
very enjoyable and pleasant stay
4 night
Solo traveller
21 March 2023
Hotel's Response
Dear Guest, Thank you for choosing Park Piolets Hotel & Spa on this occasion and for your very kind recommendation to the travel community of Booking.com. We are glad to know that the room and the restaurant were of your liking and we hope that your experience at our establishment will create many fond memories for you to look back on. Thank you again for your review, we look forward to your next visit. Kind regards, Victoria Villarino Guest Service.
Dean reviews
4.8/ 5
lovely location and facilities. friendly and helpful staff.
4 night
Group of friends
13 March 2023
Hotel's Response
Dear guest, We greatly appreciate the time you spent to share your recent holiday experience at Park Piolets Hotel & Spa and we thank you for your kind recommendation to Booking.com’s readers. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets. We are delighted to hear that your holiday was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Regards, Guest Service Team.
Alison reviews
4.3/ 5
Great location, couldn’t fault the choice and quality of the food, spa was clean and fabulous staff were helpful and fri
7 night
Group of friends
25 February 2023
Hotel's Response
Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at Park Piolets Hotel & Spa and we thank you for your kind recommendation to Booking.com readers. We are delighted to know that the hotel and the services provided were able to met your expectations. It also fills us with pride that you could enjoy the gastronomical efforts of our chefs. On the other hand, regarding the SPA, We are sorry that you do not agree with our payment policy for using the spa. Our aim is to ensure customer satisfaction, and this cost enables us to continuously improve the spa area. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Andorra. Kind regards, Guest Service Team.
Amy reviews
4/ 5
Exceptional
7 night
Group of friends
21 March 2022
Hotel's Response
Dear Amy, Thank you for the great comments of your recent holiday experience at our lovely mountain hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are thrilled to read your feedback for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. On the other hand, we are sorry that you do not agree with our payment policy for using the Park Spa. Our aim is to ensure customer satisfaction, and this cost enables us to continuously improve the spa area, which includes a water circuit, sauna, Turkish bath and our charming outdoor Jacuzzi. We hope that your experience, as well as your stay in our facilities, will bring you good memories in the future. Kindest Regards, Guest Service Department- Park Piolets MountainHotel & Spa
Peter reviews
4.2/ 5
Great time, I will be back.
3 night
Group of friends
17 March 2022
Hotel's Response
Dear Peter, Thank you for making our Park Piolets MountainHotel & Spa your choice in Soldeu and for your very kind recommendation. This positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Kind regards, Guest Service-Park Piolets MountainHotel & Spa department
Hayley reviews
4.1/ 5
Brilliant place.
4 night
Group of friends
3 March 2022
Hotel's Response
Dear Hayley, First of all, we would like to thank you for choosing our mountain hotel for your holidays in Soldeu and for sharing this wonderful review about your recent stay with us. It is very gratifying to know that we have fulfilled your vacation wishes and needs. The entire team works every day to offer our guests the best of ourselves. Regarding your comment about the Park Spa, our main objective is to offer options for everyone, that is why we have family schedules and schedules for adults only, so that each person can choose the schedule that best suits their needs. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kindest Regards Guest Service Department-Park Piolets MountainHotel & Spa
Christopher reviews
4.7/ 5
Fabulous
7 night
Group of friends
3 March 2022
Hotel's Response
Dear Cristopher, Thank you for the great feedback of your recent holiday experience at our lovely hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are sorry for your perception about the food, we have transferred your comments to the chef who will take measures so that we can improve in the future and offer you an optimal gastronomic experience Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Soldeu, Kindest Regards Guest Service Department-Park Piolets MountainHotel & Spa
Ian reviews
4.1/ 5
3 1/2 or 4 star hotel.
7 night
Group of friends
28 February 2022
Hotel's Response
Dear Ian, We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement. We are very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We are sincerely sorry to read your dissatisfaction with the replacement of your room, we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our reception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Guest Service Department-Park Piolets MountainHotel & Spa
Patrick reviews
4.5/ 5
Excellent location for ski holiday
7 night
Group of friends
12 February 2022
Hotel's Response
Dear Patrick Thank you for the great feedback of your recent holiday experience at our lovely mountain hotel. Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. And we are very happy you have appreciated the location and the food. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Guest Service Department- Park Piolets MountainHotel & Spa
Derek_tkc reviews
4.2/ 5
fulfil the expectation and very good services and loverly lounge bar
3 night
Group of friends
20 December 2021
Hotel's Response
Dear Mr Derek, Thank you very much for sharing this great review of your recent stay at Park Piolets MountainHotel & SPA. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We hope to welcome you back to our hotel in the near future for yet another great stay. Thank you. Kindest Regards, Guest Service Department- Park Piolets MountainHotel & Spa
Tunde reviews
4.4/ 5
A perfect place to stay for summer mountain walking.
1 night
Group of friends
1 July 2021
Cristina reviews
4.6/ 5
Exceptional
10 night
Group of friends
14 March 2021
Zeynep reviews
4.8/ 5
average
1 night
Group of friends
21 February 2023
Hotel's Response
Dear Guest, In Park Piolets Hotel & Spa we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive comments. We are very happy to know that you enjoyed the room you stayed in during your stay, our goal is to provide our guests with impeccable and attractive rooms, and we are very happy to know that you liked yours. On the other hand, we are sorry that our SPA and parking pricing did not meet your expectations. Please rest assured that your comments will be discussed as we always strive to evaluate the optimal pricing for our future guests. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Andorra. Regards, Guest Service Team.
Alejo reviews
4.1/ 5
Not good enugh for the price
1 night
Solo traveller
1 July 2021