Golden Tulip Andorra Fenix

2 night

Solo traveller

Room was spacious, well equipped, everything was good. Especially liked extra blankets.

Would be nice to have a kettle in the room.

1 night

Group of friends

Massive rooms with bath tube. Many towels. Really luxerious hotel for a reasonable price.

1 night

Group of friends

overall was good: it was comfortable to sleep there, breakfast was good, spa was ok. also, we left our language before and after check in, so thank you for this

I would say no big issues. receptionist missed a time we booked spa for, so we need to reschedule it. but overall no big issues

1 night

Group of friends

Great location, breakfast excellent... room very good

They charged us 22 euros for one nights parking.........

1 night

Solo traveller

Hotel is very nice, room was great

Parking in the hotel building is limited. Parking nearby has confusing navigation and high prices.

4 night

Group of friends

Good location, clean, comfortable and very friendly and attentive staff. Thank you Barbara and Brenda for your kind approach for solving the issues we encountered.

Dinner is menu based and food could be much better in my opinion. Room is not very spacious and basic amenities like electric kettle for tea/coffee was missing.

3 night

Solo traveller

The receptionist Brenda, very nice girl from Argentina, did her best to make my trip amazing, she explained everything very clearly, polite and friendly, impeccable english and a lot patience. I would like to thank her because I did the tour exactly as she advised me and I really enjoyed. Thanks Brenda! you are an excellent professional.

1 night

Group of friends

Good location close to the Spa. Nice and lovely receptionist giving recommendations. The rooftop terrace was the highlight

Expensive parking

1 night

Group of friends

Location to shops, restaurants was great. Being able to park onsite a bonus and early check in was appreciated. size of room was great. Good selection for breakfast.

Booked junior room, advert said coffee pods were supplied. went to reception to ask for coffee pods for both rooms booked and promised for both rooms but just two pods delivered to one room. Would expect for price and level of room to at least have some milk for coffees and proper cups but only mini throwaway cup available. the top bar is only available certain nights. Unfortunately whilst eating breakfast staff spent the entire time next door dragging chairs across the tiles getting the room ready. noise was horrendous.

1 night

Solo traveller

stayed here before. good location.

room was not very clean but passable. there used to be free coffee 24hrs in lobby, not anymore. New roof bar is cool but if you are the floor below it’s noisy in your room.

1 night

Group of friends

good food. good location

tiny rooms. old beds. check in lady very rude. no maintenance staff at night to deal with a simple problem

4 night

Solo traveller

WiFi was great, I wanted to work there and had no issues. The room was comfortable. The location is quite central. I liked the breakfast and staff was friendly.

Treatment for check-in was rather unfriendly. I arrived at midnight and did not enjoy that.

1 night

Group of friends

Friendly and helpful staff

4 night

Solo traveller

Staff was always very kind and helpful, from the receptionists to the restaurant waiters. Location was also nice, being close to the Shopping Mile and to the Caldea Spa, although being a bit far (1.5 km) from the bus station where international travellers will arrive if coming by bus. The Kronos restaurant provides very good gourmet food in sufficient ammount and with a good selection available, for 20€ plus drinks. The room and the respective bathroom are spacious, and the bed is comfortable. The breakfast has a very large selection of tasty food available, being kept warm whenever relevant such as in the case of the fried bacon.

The bathroom exhaust kept operating non stop, with no possibility of shutting it down manually. A very positive point to the receptionist here, who immediately offered to go personally to the room and check what was happening. Also, its low noise did not disturb sleep. Also, I would recommend keeping the Kronos restaurant open more hours (it opens from 20h to 22h), and making available the hotel breakfast earlier (it is available from 7h30 to 11h). I admit, however, that the reduced number of guests I saw at the early moments of opening may be a good reason for having the opening schedule as is.