Novotel Andorra

Novotel Andorra - picture : Bathroom,Bathroom,Property

Novotel Andorra - picture : TV/entertainment centre,Bed,Bedroom,Property

Novotel Andorra - picture : Toilet,Patio,Lounge or bar,Property

Novotel Andorra - picture : Swimming pool,Swimming pool,Property

Novotel Andorra - picture : Children's play area,Kid's club,Children,Children play ground,Property

Novotel Andorra - picture : Fitness centre/facilities,Game Room,Property

Novotel Andorra - picture : Spa and wellness centre/facilities,Property

Novotel Andorra - picture : TV/entertainment centre,Bedroom,Property

Novotel Andorra - picture : Bed,Bedroom,Property

Novotel Andorra - picture : Children play ground,Property

Novotel Andorra - picture : Fitness centre/facilities,Fitness centre/facilities,Property

Novotel Andorra - picture : Restaurant/places to eat,Bed,Bedroom,Property

Novotel Andorra - picture : Swimming pool,Solarium,Property

Novotel Andorra - picture : Photo of the whole room,On site,Room

Novotel Andorra - picture : TV/entertainment centre,Photo of the whole room,On site,Room

Novotel Andorra - picture : Bed,Photo of the whole room,On site,Room

Novotel Andorra - picture : Seating area,TV/entertainment centre,Photo of the whole room,On site,Room

Novotel Andorra - picture : On site,Meeting/conference room,Property

Novotel Andorra - picture : Toilet,Patio,Lounge or bar,On site,Property

Novotel Andorra - picture : Toilet,Restaurant/places to eat,Property

Novotel Andorra - picture : Toilet,American breakfast,Property

Novotel Andorra - picture : Toilet,Restaurant/places to eat,Dining area,On site,Property

Novotel Andorra - picture : TV/entertainment centre,Bed,Photo of the whole room,On site,Room

Novotel Andorra - picture : Facade/entrance,Property building,Property

Novotel Andorra - picture : Property building,Property building,Property

Novotel Andorra - picture : Lounge or bar,On site,Property

Novotel Andorra - picture : Property building,Property building,Summer,On site,Property

Novotel Andorra - picture : Property building,Property building,On site,Property

Novotel Andorra - picture : Family,Other

Novotel Andorra - picture : Restaurant/places to eat,Food,Dining area,On site,Property

Novotel Andorra - picture : Fitness centre/facilities,Fitness centre/facilities,On site,Property

Novotel Andorra - picture : Photo of the whole room,Room

Novotel Andorra - picture : Swimming pool,Pool view,Swimming pool,Property

Novotel Andorra - picture : Sports,Property

Novotel Andorra - picture : Business facilities,Property

From 219 € _{/ night} 8

Crer. Prat De La Creu, 14, AD500 Andorra la Vella Andorra

Ideal for a short break, the Novotel Andorra lies in the centre of Andorra la Vella, surrounded by the chic boutiques and tax-free shopping for which the city is famous.

Parking
Restaurant
Pets allowed
Meeting/banquet facilities
Bar
24-hour front desk
Sauna
Fitness centre
Non-smoking rooms
Business centre
Laundry
Facilities for disabled guests
Skiing
Family rooms
Games room
Ironing service
Internet services
Lift
Solarium
Safety deposit box
Spa and wellness centre
Children's playground
Hot tub/Jacuzzi
Soundproof rooms
Car hire
Tour desk
Hammam
Heating
Fax/photocopying
Luggage storage

Discover the rooms

Room - 25m²

From219 € _{/ night}

Novotel Andorra - Room picture : Minibar Shower Bath

Offering mountain views, this heated room features a flat-screen satellite TV and comes with a private bathroom with hairdryer and free toiletries.

Minibar
Shower
Bath
Safety deposit box
TV
Telephone
Air conditioning
Hairdryer
Free toiletries
Private bathroom
Heating
Satellite channels
Flat-screen TV
Sofa
Soundproofing

Customer reviews

4.0 Very Good 3267 reviews

4.2 Cleanliness

4.1 Comfort

4.0 Services

4.7 Location

4.3 Staff

4.0 Overall

4.0 Value for Money

3.9 Wi-Fi

Customer Feedback

Sean reviews

4.5/ 5

Excellent Hotel if you get a good rare and can get a front room away from the noise of the laundry.

1 night

Solo traveller

7 July 2023

The room was very nice and the breakfast was excellent with lots of choices to choose from. I rate the breakfast at 9/10. I have stayed here many times before and my room was not facing towards the river and it was a disaster because the side rooms appear to be directly over the laundry and every morning the machines start running at around 4-0 AM so so sleep from that point forward.

The booking system with booking.com is not very good because it keeps diverting you to other properties which is not the fault of the Hotel but booking.com trying to off load other properties where they make more commission.

Hotel's Response

Dear Sean, Thank you very much for your confidence in Prestigi Hotels and for continuing to choose our hotel for your stay in Andorra. We are glad to know that our breakfast service has lived up to your expectations. I recommend that for your next stay, please contact the hotel directly before your arrival and request a quiet room with a view. Whenever occupancy permits, we try to satisfy our guests' requests as best we can. We appreciate you sharing your feedback and look forward to welcoming you back for a future stay. Kind Regards Daniela Barbosa

Graham reviews

4.3/ 5

Great location and helpful staff

1 night

Solo traveller

28 June 2023

It’s a great location and car/motorcycle parking next door.

It’s looking very dated. The bedroom has been refurbished but the bathroom and separate toilet is old.

Hotel's Response

Dear Graham, We would like to thank you for the comments you have given us after your stay in Novotel Andorra. Your comments are very important to us because they allow us to know our weaknesses and improve the quality of our service and our facilities and thus be able to fully satisfy our customers. We look forward to welcoming you again in our house, receive a very cordial greeting. Daniela Barbosa

Arttu reviews

4.2/ 5

Fabulous

2 night

Solo traveller

24 June 2023

Room was great, breakfast was superb and location was excellent. Also the 24 hour coverage at reception was great.

The only complaint I have is that while eating breakfast in the second morning of my stay, the waiter came to take my dishes away despite me not being done with eating.

Hotel's Response

Dear Arttu, We very much appreciate your comments regarding your stay at the Novotel Andorra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Barbosa

Euan reviews

4.9/ 5

Pleasant

2 night

Solo traveller

14 June 2023

It shares a Spa/Swimming pool facilities with another hotel next door and those were lovely. It was relatively comfy and decent, but everything felt quite dated.

It all felt a bit dated in terms of the rooms and also the restaurant. It's a pleasant enough place to stay but I felt like for the price of it there should be a little more.

Hotel's Response

Dear Euan, We appreciate you taking the time to share your feedback after your stay at Novotel Andorra. We are glad to hear that you enjoyed our spa. Although you consider our hotel a bit outdated, I hope you still enjoyed your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela Barbosa

Neil reviews

4.8/ 5

We visited Andorra but wouldnt rush back. However, if you want some retail therapy this might be for you.

1 night

Group of friends

9 June 2023

Centrally located for retail excursions

it appeared that the hotel had lost our Booking, Com bookings. zthey put this right but it took a while!

Hotel's Response

Dear Mr. Neil, Thank you very much for taking the time to share your experience after staying at Novotel. We are sorry for what happened with your reservation, it is normal that when something like this happens, it always takes a little while to solve the problem. Please allow us to apologize for the inconvenience caused. Once again thank you for your opinion. Sincerely, Daniela Barbosa

Almaz reviews

4.6/ 5

Very good

1 night

Solo traveller

14 April 2023

Very good location in the center of the city

Hotel's Response

Dear Almaz We very much appreciate your comments regarding your stay at the Novotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Michael reviews

4.4/ 5

broken Lift

1 night

Solo traveller

29 October 2021

location

lift was broken I was not notified and there was a noisy construction site across the road

Hotel's Response

Thank you for your comment. We truly value the opinion of our guests because through their point of view, we can take as a reference the opportunities for improvement when providing our visitors with memorable experiences. As a company focused on the total satisfaction of our guests, we are saddened to know that their expectations were not met as we would have liked. Please, sincerely apologize for the inconvenience and perception you experienced while at our hotel. To be honest, Manuel Robles

Andrew reviews

4.5/ 5

A wonderful hotel with excellent staff in a great location.

2 night

Group of friends

11 November 2022

The hotel was in a perfect location in the city centre and had a good attended parking garage. The staff were very pleasant and happy to answer questions about Andorra. The room was huge with a separate toilet and bathroom. The bed was very comfortable and the A/C was just perfect. There was a well stocked vending machine on my floor. The breakfast was delicious and there was a really big choice. I would highly recommend this hotel for a trip to Andorra.

Everything was excellent. I couldn't fault the hotel at all.

Hotel's Response

Thank you for choosing us as your tourist destination, our staff strives every day to provide our guests with the best service. For this reason, this kind of comments encourage us to continue giving our best every day! We look forward to seeing you next time! Manuel Robles

Ruth reviews

4.9/ 5

it is a 3 start

2 night

Group of friends

21 August 2022

location and staff really friendly

elevators are not working properly . Spa and swimming pool are in other building

Robert reviews

4.4/ 5

Fabulous new hotel

1 night

Solo traveller

4 July 2022

Breakfast was really wonderful Swimming pool great

A bit far to castle

Michael reviews

5/ 5

Very comfortable stay

1 night

Solo traveller

18 October 2021

The bed was extremely comfortable! The reception staff (Amalia) very pleasant and allowed an early checkin for me! Easy to access from bus station (10 min walk) and also the main centre.

bathroom / shower a bit dated. carpet in bedroom worn.

Hotel's Response

hank you for choosing us as your tourist destination, our staff strives every day to provide our guests with the best service. For this reason, these kinds of comments encourage us to continue giving our best every day! We are waiting for you on a next occasion! Manuel Robles

Vladimiros reviews

4.9/ 5

Exceptional

1 night

Solo traveller

3 January 2021

Great Hotel.

Questions from travelers

How often does the ski shuttle bus stop by the property?

Approximately every hour

can children use the swimming pool?

Yes, children have the right to use the pool facilities

Hi, last question about parking… how easy it is for a Tesla S to access the parking? Thank you for your time, CarlosBento

No problem to acces, but we don't have specifically Tesla Fast Chargers.

Hello, do you offer free on-site parking and do you have any electric vehicle charge points please? Thanks.

Parking spaces are without prior reservation and according to availability. The price is € 22.- per day. We have normal chargers for electric cars, but not especial fast chargers for TESLA. The price of the chargers is € 1.67 per hour. Greetings.

Hi. What is the cost of parking?

Good afternoon, Parking spaces are without prior reservation and according to availability, the same day of check-in. The price is € 22.- per night. in high season,€ 20.- in meaddle season and € 17.- in low season. Kind regards, Novotel Reception