Rutllan & Spa

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From 170 / night 8.4

Avenida del Ravell, 3, AD 400 La Massana Andorra

Housed in a traditional mountain chalet, Rutllan & Spa is located in La Massana and offers convenient access to the Pal-Arinsal ski resort in the winter, and beautiful gardens and a heated outdoor pool in the summer.

  • Parking
  • Restaurant
  • Pets allowed
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Sauna
  • Fitness centre
  • Golf course (within 3 km)
  • Garden

Discover the rooms

Room - 14m²

From260 € / night

 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box
 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box
 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box
 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box
 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box

This twin/double room features a pool with a view. Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a bidet and a hairdryer. This twin/double room has a minibar, a wardrobe, a flat-screen TV with satellite channels and a balcony. The unit has 2 beds.

Room - 16m²

From358 € / night

 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box
 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box
 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box
 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box
 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box
 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box

This triple room has a balcony, satellite TV and minibar. Please note that an extra bed or child's cot cannot the accommodated in this room type.

Room - 16m²

From325 € / night

 Rutllan & Spa -  Room  picture :    Minibar    Bath    Safety deposit box

This triple room's standout feature is the pool with a view. Offering free toiletries, this triple room includes a private bathroom with a bath, a bidet and a hairdryer. Boasting a balcony, this triple room also offers a minibar, a wardrobe and a flat-screen TV with satellite channels. The unit has 3 beds.

Room - 14m²

From170 € / night

 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box
 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box
 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box
 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box
 Rutllan & Spa -  Room  picture :   Minibar    Bath    Safety deposit box

The pool with a view is a top feature of this single room. Featuring free toiletries, this single room includes a private bathroom with a bath, a bidet and a hairdryer. Boasting a balcony, this single room also features a minibar, a wardrobe and a flat-screen TV with satellite channels. The unit has 1 bed.

Customer reviews

4.2 Very Good 1020 reviews

4.5 Cleanliness

4.4 Comfort

4.2 Services

4.5 Location

4.6 Staff

4.2 Overall

4.1 Value for Money

3.8 Wi-Fi

Customer Feedback

4.9/ 5

Clean rooms with nice balcony

1 night

Solo traveller

Very well appointed and clean room with balcony. Nice location

Limited pool /spa hours. Could not use as was not open till afternoon

5/ 5

Very good

1 night

Solo traveller

Nice staff, clean room

A bit dated for the price.

4.3/ 5

THE place in Andorra to relax

2 night

Solo traveller

Best location for hiking. Huge portions of delicious food. A perfect breakfast buffet that leaves nothing to be desired. A wonderful stay.

4.4/ 5

Very good

4 night

Solo traveller

Spa was not included in the price, it’s a must in a spa hotel that expensive

4.1/ 5

Very good

3 night

Group of friends

the spot is perfect for skiing, you have a rental shop in front of the hotel, and the gondola to go up to the mountain right next to it.

4.6/ 5

Pleasant hotel town centre location convenient for everything

2 night

Solo traveller

Very good breakfast buffet with both hot as well as cold choices, good quality good quantities also large selection although the coffee was just average .Nice large balcony for room, public areas spacious well decorated comfortable.Also was able to use an outside open parking area as opposed to the garage for the car.

At checkout the bill was presented to me at double the booked price. The receptionist didn't seem to want to accept the price was wrong instead trying to emphasise to me (repeatedly) that the payment is done at the hotel not paid for through booking .com. The payment situation I tried to convey I knew full well then only eventually did they acknowledge they had tried charing me the wrong amount. An excuse was given that although I had booked single occupancy a colleague had calculated the cost as a double, which after getting home checking their own website prices as well as those of booking .com didn't quite ring true as double occupancy is not twice that of a single. The room was adequate a little old fashioned in decoration with some touches in need of attention, terrace furniture was showing its age. The bath with shower attachment thought was impossible to shower without saoking the floor so consequently the bottom of the bathroom door was water damaged after many guests obviously having the same problem. The pool was open but they decided to put the cover on it with forecast of rain which did not materialise until very late that night but the cover was not removed neither was it the following morning when the weather was clear so if you were thinking of swimming early in the morning you couldn't. They did however allow access to the pool in the spa late in the afternoon to make up for the closed pool. It gave a chance to have a look at the saunas without using them where you could see there was both the traditional as well as infra-red variety. Neither was very large with probably a 4 person maximum. I might also point out the town chairlift goes directly over the garden area next to the outdoor pool which may be a consideation to some guests but overall it is not easy to fault a more than pleasant hotel with many plus points.

4.3/ 5

Fabulous

2 night

Group of friends

Breakfast amazing if compared to others in Andorra, the bedroom was pretty much what I expected and the location was amazing. Due Covid, no access to the Spa, but the swimming pool was perfect.

Hotel's Response

Dear Fabio, we are thankful for your commentary. Our guest's experience is the esence of our filosofy. We hope to see you again soon. Best regards. Albert Reception Team

4/ 5

Poor

1 night

Group of friends

Very little, we had been advised we had a garden and pool view, it was a street view and very noisy, they told me at reception that was what was booked but Bookings.com sent a lovely picture of a garden view. The minibar held 4 small bottles of water only.

The carpets and curtains are all very old and shoddy, carpet dirty and curtains had holes in them

4/ 5

Exceptional

6 night

Solo traveller

I liked the inviting looking pools The gym was adequate for me The staff were amazing and so helpful The room was clean Breakfast good quality Great location and right by the ski lifts Free parking was available - might be tricky in deep snow mind

I thought the bar area looked a bit dated but I didn't use it so it was only a brief glance in

4.2/ 5

Exceptional

3 night

Solo traveller

Very clean, great location, nice staff

4.8/ 5

Great stay great staff thanks a mill

4 night

Group of friends

We had a lovely stay. The room was the size we expected. Not big but perfect size for moving around. Everything including meals were great. Would stay again.

4.6/ 5

Perfect

1 night

Group of friends

Everything was great. Staff, breakfast, room's size, location. I would totally go back to this hotel in Andorra.

4.6/ 5

Exceptional

1 night

Group of friends

Loved everything! The food was great, the staff were lovely, and the spa was 💯 and it was pet friendly so we could bring our dog. we will be back for sure

Questions from travelers

Could you provide us with information about transportation from Andorra La Vella Bus station to your hotel (we arrive on the 27th of Feb at 4:45pm)?

Good Morning, From the Bus Station you can take Buses line 5 (Blue) or 6 (Green) both will leave you in front of the Hotel. Sincerely, Carmen Rodriguez

Is the spa and pool open?

Good afternoon, Yes , the spa is open Best regards, Brigitte

Buenas tardes. por favor una pregunta, podemos venir con la prueba pcr ? Porque solo mi marido tiene hasta hora el certificado de vacunacion. gracias

Buenos dias, puede venir con una PCR con un maximo de 48horas de antelacion.

¿El uso del gimnasio tiene algun costo adicional. Que servicios son adicionales en el Hotel y que está incluido (el sitio no es realmente claro)?

Buenos días El uso del gimnasio es gratuito. Atentamente, Carmen Rodríguez

Buenas tardes! El uso de piscina tiene un coste adicional?

Piscina exterior climatizada sin coste adicional El spa tiene un coste por persona y entrada de 14€ Saludos cordiales

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