Lotte Resort Sokcho

Clean with friendly staff, yet falls short

✓ The facility was very clean and the staff was very nice.

✗ The guest wifi in the main portion of the resort was substandard. We arrived early in the day and I was trying to work remotely, I was continuously disconnected. There were only 2 restaurants in the, very large, hotel/resort. One was a buffet and one was a pub of sorts. There was also a poolside bar, that only had beer and substandard food options. The entrance to Infinity pool was right off the lobby, perfect! You would think so, but not really…..you have to go down 2 levels from the lobby, walk through the entrance to the water park, through the shower area and then down a long hallway, then back up 2 flights of stairs. Oh, and you cannot wear your flip flops, you must take them off! 🤦‍♀️ Once at the pool, you have to pay for Lou ge chairs and an umbrella. Towels are free at the desk, but you have to return them to the water park!?!? And the pool is only 3 feet deep! Last but not least, the hotel rooms are lovely, bed and bath is amazing. There are no glasses, only paper. There are 2 places on the resort to buy wine, but no glasses on the rooms. It appears you are supposed to drink wine / champagne out of paper cups. The rooms also have amazing balconies, yet not furniture on them. We took our table and chair outside so we could enjoy the space. I realize this is a place for families, but with a little work, it could be so much more.

Exceptional

✓ The location is excellent. The scenery is wonderful. The facility is very clean and new. Staff members are very nice and friendly.

✗ We stayed a condo and the utensils are not sufficient remarkably compared to the other average Airbnb in US. The price is high.

Fabulous

✓ There is a scenic path right in front of the hotel.

not worth the money. find another location.

✓ the room was nice, comfortable

✗ the times for accessing different activities were too restrictive. breakfast was 35,000 but most food was cold, and the pastries were dried out. coffee comes from an automatic machine. the one I used spit coffee and milk everywhere including my leg. the staff was not helpful, no follow up about how our stay was or how the meal was. it’s like they know it’s bad.

Good place to stay but not worth the expensive price

✓ No included breakfast 😔

✗ No included meals, no included swimming pool