"Nice spot depending on what you're expecting. This is really a weekend wedding venue!
✓ Nice location and a charming old building with an amiable host. Ensure your are up for a good walk through many corridors and several flights of wonky (characterful) stairs to your room! Nice swimming pool and lovely view over the grounds.
✗ Dinner was a little disappointing and very basic. The option for my friend who doesn't eat cheese was a bowl of plain penne pasta with a side of what appeared to be warm tomato ketchup!
"A lovely chateau in the countryside with a wonderful host (who is also a very good cook).
✓ We only stated for 1 night & even though we arrived late, Oliver provided a delicious home cooked meal. The bedrooms were very comfortable & everything was very clean.
✗ Nothing
"Thrown out before I checked in !
✓ I arrived at 3 pm after a long drive to find no signs of life at the Chateau de Matel. I rang a bell and finally got an answer - I was told that I should have read my confirmation, no one was allowed in before 6 pm. This seemed rather unreasonable...and frankly there was no place to go. The nearest place to it was an industrial estate, and it was going to be difficult to hang around Roanne for 3 hours with two dogs and all my luggage. The host condescended to come to the door = I had rather hoped that I could sit somewhere, go to the loo and charge my telephone , but n o. I could sit outside in full sun. A long lament on the difficulties of running a "hotel" it is in fact a sort of B and B, I guess, to which I said that perhaps he was 9ll suited to the hospitality industry. At that point he said he was canc telling my reservation and I was to leave. I was polite throughout - so off I went, and drove for another 250 km .
To their credit, they did cancel the booking and presumably refunded me.
✗ Well, the inflexible 6 pm arrival time, and general attitude to paying guests
"very disappointing
✗ first of all this not a hotel it’s a conference seminar centre? the deluxe suite the garden bathroom had no safety mat, making it slippery. no plugs in sinks. no grab handrail to assist getting out of bath. the proprietor was very unhelpful over the difficult situation when our cars were both damaged in the hailstorm. he told us off for not getting to a restaurant booking, but couldn’t offer us any way of getting there, as taxis fully booked. we tried to walk in weather crisis but couldn’t make it. the breakfast was sparse, shared table although other tables available. poor presentation of food little choice, compared to other hotels on this trip. the decor and refurbishment was in poor state of repairs particularly the windows and shutters. couldn’t recommend this château.
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