
Grand Park Otaru is located on Ishikari Bay, a 5-minute walk from JR Otaruchikkou Station. Housing Wing Bay Otaru, one of the largest shopping malls in Hokkaido, the hotel offers 4 dining options and stylish rooms.








β Breakfast was okay. I was hoping to see more seafood items. Also none of the other restaurants in the hotel were open for business.
β Lack of restaurants.
β Well located, impressive views, absolutely amazing staff and very nice rooms.
β No sento/ ofuro
β - The sea view from this hotel is wonderful (*only for specified room) - The room is spacious - Having a coffee machine in the room was a great perk
β - The ventilation in the bathroom could use some improvement.
β Attentive, helpful staff
β No onsen on site
β The location to get to three resorts easily was good. It was close to two smaller but great resorts and one larger one. All three were not in tourists areas meaning low number of ppl and no lift lineβ¦. The variety of terrain was great not as long runs as bigger mountains, but was made up for in fun. The room was big. It is not a new hotel but was presented well clean and great view. It was a 5 min train ride to centre of town. In the complex there was a shopping mall including everything you could need. Restaurant, shops, food, drink, entertainment. Right on train line and bud stop to town or resorts. If you wanted it was a 20m walk to town through most beautiful Japanese town. The area had cheap prices and friendly ppl. I can be hard to please, aside from maybe an upgrade to the hotel it was still clean well presented and a good location. Especially for what you pay. I will defiantly look at staying there when I return. Donβt let mixed review sway you from a great place. Yes it not the middle of the town but it so easy and fast to get there it really was great and for Japan size was hugeβ¦.. Definitely recommend for boarders looking for a good place with good access to the mountains. Staying on resort is expensive for room and everything you need. Why waste that money when you can experience the real Japan. Five stars in my book. There is always a front office person why can speak English. Great place. Thanks
β Only thing I didn't like was it could do with a refurbishment but it was not bad it was dated. But you canβt complain especially for such a good price. Nothing bad really to say.
β The location was excellent! Walking distance to train station and direct connection to two shopping areas. The hotel is not in the middle of Otaru town so donβt expect to walk out the door and have access to the attractions. Nevertheless, it was not an issue to take a short train ride to Otaru station. Hotel is on a grand scale with large rooms and a huge dining area. The staff was very helpful with a few English speakers.
β I would definitely return again.
β Clean room. Access to the hotel.
β Ocean view is not for all though itβs mentioned. We never got an Ocean view room and so we felt it was more pricey than its worth. Wouldnβt recommend.
There is a basic charge for this service.
We are currently unable to provide an answer to this year's bus schedule as it has not yet been determined. We apologize for the inconvenience.
There is no coin laundry machines in our hotel. However, we provide laundry service. Laundry service request form with usage details is located inside of the closet for each rooms.
At our hotel, the price is JPY1,650 per car/night, including guests staying at the hotel.
If you would like a connecting room, please indicate so. If possible, we will prepare a room that you can interconnect rooms. In that case, please change the room type to twin rooms. If it is a different type, we will guide you to a nearby room.
For early check-in (before 10:00), 100% of the early check-in fee will be charged as the room will be secured from the previous day. If you only want to keep your luggage, we will keep it for free at the front desk. Please consider it.
We do not provide shuttle bus service to ski resort. Hokkaido Access Network provide a seasonal shuttle bus that pass by the hotel. However it may be subject of modification. Please refer to their official homepage for further details.
Unfortunately we do not have a gym or swimming pool.
Hokkaido Access Network provide a seasonal shuttle bus that pass by Grand Park Otaru to Kiroro ski resort. However it may be subject of modification. Please refer to their official homepage for further details: time table, fees, reservation, etc.