Hotel Tugu Lombok - CHSE Certified

Days of peace, in a quiet and peaceful and relaxing place, surrounded by the most kind and caring people.

✓ Everything was fantastic! The place, the beach, the swimming pool, the staff! The breakfast is delicious, the chef is so kind and care with each detail. The beach in front is peaceful and super clean, ideal for refreshing and swimming! The view is breathtaking! The staff is the most kind and caring I’ve ever see. I was a solo travelling girl, and sometimes they gift me with buquê flower made from coconut tree. I felt so loved and welcome, as part of a family. I highly recommend this hotel and Lombok, it’s a peace of paradise! Don’t hesitate to go if you are solo! It’s an amazing and healing place!

✗ Nothing.

Fabulous

Exceptional service and great attention to detail

✓ The most impressing part of our stay was the exceptional service. Everyone went above and beyond to accommodate our needs and make us feel like such special guests. Budi, our driver, was knowledgeable and entertaining, bringing us around for many hours. He was caring and helpful when we had to go to the hospital because of an allergic reaction at pink beach in the south. He even stopped on the way to purchase peanuts for us to feed to the monkeys on the way to the resort. The food service staff were very professional and friendly, making us feel welcome and always checking if we needed dinner even if we came back late. The bartender and staff were also entertaining and friendly, with our bartender for the night telling us stories about his time in the 3 gili and giving us recommendations for future visits there. As for the drinks, the gin and tea was a unique creation. The staff at the beach handling the snorkels and canoes were also helpful, running to get snorkels for us when we requested them at the last minute before leaving for pink beach. They even helped bring the canoe into the water at 5.30am. The masseurs were very skilful and ensured our bodies recovered after a long day. The food was 5 star quality, with a good mix of international and local dishes. Not a single dish disappointed. Our favourites were the baby chicken with eggplant, rendang, and smoked tuna dish. The service staff also went out of their way to create a candlelight dinner, completed with a bonfire and flowers all around, when we requested to eat at our room. The service staff also provided afternoon tea with handmade biscuits everyday, and even gave us extra drinks and treats after we checked out as a farewell gift. The room was clean and fresh. The staff would put fresh flowers around the room everyday. The towels would also be folded into elephants, swans and monkeys, completed with leaves cut into small circles as the “eyes”.

Very good

Exceptional

lovely and memorable

✓ beautiful beach and water, excellent service, great food

✗ could use a comfy chair or two inside the rooms. (but minor quibble. the beds were outstandingly comfortable.)

Amazing, relaxing vacation spot.

✓ The staff are amazing, the location is magical. A great place to stay.