
Situated next to the casino, one block from downtown Puerto Varas, this hotel offers rooms with a cable TV and views of Llanquihue Lake and Osorno Volcano. It features a sauna and free Wi-Fi.






✓ Restaurant staff and food were both top drawer. Good view.
✗ Front desk staff was not helpful. On two days, I asked for a wake-up call Didn't get either. Breakfast was below expectations. Facilities in disrepair.
✓ wonderful location, charming and helpful staff and great swimming pool
✗ they seemed very short staffed. the staff really did their best but they were clearly overstretched . a little disappointing for the price
✓ amazing location . thé staff was really nice and I can only praise them all
✓ The best views imaginable. This is a quiet, solid, traditional and very comfortable hotel. I return here time after time. I could not think of staying anywhere else in Puerto Varas
✓ view
✗ the staff very impolite
✓ The view over the lake is simply stunning. The breakfast was good including the typical Puerto Varas "Kuchen". Wifi was fast and stable. Everything can be reached by foot.
✗ Cleaning during the stay was not that careful. Not much variation at the breakfast. The equipment of the fitness room was rudimentary, only focused on the pool.
✓ Very good location.
✗ They didn’t have change and I ended up paying 2 dollars more because the staff didn’t bother look for change (both in dollar or peso-equivalent). First time this happens to me at a hotel!!
✓ Everything was fine except low Wifi connection. Kind staffs. Good breakfast(blueberry cake recommended). Clean room with lake view. I really enjoyed to stay in this hotel with my cat.
✗ The status of Wifi connection was low.
Our hotel are open from august 2020, our restaurant is open for guest.