Crystalbrook Riley

Name: Crystalbrook Riley
Address: 131-141 The Esplanade, Cairns, 4870, AU

Crystalbrook Riley

Centrally located at the northern end of Cairns iconic waterfront Esplanade, Crystalbrook Riley features 311 stylish rooms and suites, three restaurants and bars including Cairns’ highest rooftop bar, Rocco, an expansive lagoon pool and private...

Amenities and Services

ParkingRestaurantRoom serviceMeeting/banquet facilitiesBar24-hour front deskFitness centreGardenNon-smoking roomsBabysitting/child servicesDry cleaningFacilities for disabled guestsFamily roomsBreakfast in the roomIroning serviceInternet services

📍131-141 The Esplanade, 4870, Cairns, AUView on Google Maps →

Rachael

October 2023

4.7

Excellent facilities, helpful and friendly staff, top location.

✓ Loved the facilities, excellent location and really comfortable and modern room. the restaurants were lovely also.

✗ Nothing

Robert

October 2023

4.2

I enjoyed my stay. Staff were very friendly and facilities great.

✓ Room was comfortable. Facilities great. Staff very helpful.

✗ The room wasn’t the the same as I understood from booking.com. However the front desk staff made the effort to give me the room that I had thought I booked on booking.com.

Lina

October 2023

4.9

Exceptional

✓ The rooms, pool food and mostly friendly customer service and location.

✗ There was nothing I didn't like

Margaret

October 2023

Exceptional place to relax, fabulous location and so clean and comfortable

✓ Press teen cleanliness Lovely manager The pools

✗ Not all staff as accommodating as the exceptional manager , although that’s her job to assure everyone is happy and she did that !.

Catherine

September 2023

4.2

Enjoyable and relaxing break in a comfortable environment

✓ Pool area and facilities

✗ Cleanliness could have been improved for rooms

Caoimhe

September 2023

4.2

Ultimate treat

✓ Amazing location with beautiful views. Staff were very helpful. Room was so comfortable - proper luxury. Ultimate treat

✗ Wish there was a cafe or restaurant with smaller/ cheaper breakfast (but great options nearby)

Ben

August 2023

4.1

very nice rooms

✓ was a nice room, good location at the end of the esplanade

Nao

August 2023

veryhappy

✓ poolview

✗ small insect

Frequently Asked Questions

Hi there, wondering which rooms (when booking online) are the ones with the panoramic windows? Thank you

Hi There, That would be Panoramic Sea. If you have any further questions please let us know. Kinds Regards, The Riley Team.

Hi, I will be travelling with a 4month old baby, do you have cots or bassinets available?

Yes we have cots available on request

Can I ask what bedding is in the twin room and how big is the room

The room is 32m2 and there are 2 x Twin Sized Beds in each Twin Room.

Do you have apartments that would hold 4 adults and 2 children, aged 12, 14.

As this would require 6 individual beds, we would not be able to accommodate this request in 1 room, it would have to be 2 - 3 separate rooms.

Hi, is there a buffet breakfast?

Yes at our Paper Crane Restaurant from 7am - 10:30am daily

are the rooms serviced

Yes! Our rooms are serviced daily.

Hi there, are you able to help my family to book the taxi from and to the airport? As my family don’t speak much English. Thanks

Good afternoon, Yes we are unable to make a booking from the airport as there is a dedicated taxi rank just outside the arrivals terminal. But yes we can assist with creating a booking from the hotel to the airport. Kind regards, Team Riley

Hi， I am trying to book for 3 people, but for the room price for 3 people room only have 2 single beds, just wondering if an extra bed will be added ?

Hi there, yes our room can accommodate a maximum of three guest, where a rollaway bed will be needed for an additional fee of $60.00. However if the extra bed is for a child, it is then for free. Kind regards Team Riley