Name: Villa 21 Tangalooma
Address: Tangalooma Beachfront Villa 21, Tangalooma, 4025, AU

Question 1

hi is there ceiling fans and air cons in the rooms?

Accepted Answer

YES...there are ceiling fans and air conditioning.

Question 2

Gday.

If we book a stay in this villa are we entitled to use Tangalooma Resort Facilities such as pools, restaurants and guided tours every day FOC?

Accepted Answer

Guests are able to access the swimming pools FOC.  You can also enter the resort restaurants but of course charges are applicable for meals, coffees, alcohol etc.  Guided tours & resort activities can also be booked and are paid for at the resort.

Question 3

Are you required to be fully vaccinated to participate in activities on the island

Accepted Answer

It is best that you contact Tangatours at the Resort to clarify this matter as the QLD Government is in the process of changing the rules around vaccinations.

Question 4

Hi I have wedding to go go looking at this property 
Wondering when this payment is done or can I pay closer to dates

Accepted Answer

For all bookings we charge as follows:
1.  DEPOSIT PAYMENT - the first night's accommodation at time of booking
2.  FINAL PAYMENT -  the balance is due one month prior to arrival.

Question 5

Hi there, I was looking to book this for July but upon booking it said not refundable  should circumstances change would there be a cancellation charg

Accepted Answer

We are prepared to fully refund on the grounds of COVID-19 at the time of travel.

Question 6

Hi Gail, do you have free wifi at Villa 21 or options to connect.                             Murray Stewart

Accepted Answer

Hi Murray...As we are part of Tangalooma Resort you do need to connect to the Resort's WiFi.  Charges do apply.

Question 7

Can I book this Villa but pay later upon arrival?

Accepted Answer

No.  Our payments terms are:   the first night's accommodation at time of booking & the final payment is due one month prior to arrival.

Question 8

can you tell me if you are an end villa?

Accepted Answer

YES...we are an END Villa.

Question 9

hi there, is the 3rd bedroom a full room with door/air con or is it more of a nook?

Accepted Answer

If you are talking the SLEEPOUT...it is a small room with 2 x built-in single beds along with a built-in wardrobe.  It has a sliding (lockable) door, ceiling fan and has ducted air conditioning.

Question 10

Is the boat transfer included

Accepted Answer

No...Boat Transfers must be arranged either via Tangalooma Resort (Tangalooma Flyer) which departs from Holt Street Pinkenba or via the MiCat which departs from the Port of Brisbane.

Villa 21 Tangalooma