Mercure Gold Hotel, Jumeirah, Dubai
Al Mina Road, None Dubai United Arab Emirates
The Mercure Gold Hotel Al Mina Road Dubai features a rooftop swimming pool with panoramic views of the city. It offers modern rooms and suites close to Sheikh Zayed Road and Jumeirah Beach. It has a restaurant and free Wi-Fi access.
Discover the rooms
Room - 35m²
From384 € / night
This room is modernly decorated and features a work desk and a satellite LCD TV. The Superior Double Room (max. 3 adults) has a safe and a telephone. Additional roll away single bed will be provided for the third person.
Room - 55m²
From471 € / night
This spacious suite is modernly decorated and features a sitting area with a sofa. The Executive Suite (max. 3 adults) includes a work desk and a satellite LCD TV. Additional roll away single bed will be provided for the third person. Please note that there are smoking and non-smoking rooms and it is subjected to availability.
Room - 55m²
From452 € / night
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 3 beds.
Room - 38m²
From413 € / night
Featuring free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with satellite channels. The unit has 2 beds.
Room - 35m²
From384 € / night
This room is modernly decorated and features a work desk and a satellite LCD TV. The Superior Twin Room has a safe and a telephone. Guests can also ask for the Pay TV service.
Customer reviews
3.8 Good 3693 reviews
3.9 Cleanliness
4.0 Comfort
3.9 Services
4.0 Location
4.3 Staff
3.8 Overall
3.9 Value for Money
4.3 Wi-Fi
Questions from travelers
is the nearest metro station a walking distance?
Dear Valued Guest, The nearest Metro Station is not walking distance. It's 20 minutes away. Should you need any further assistance, feel free to contact us anytime. Best Regards, Berina
have balconey?
Dear Valued Guest, Our property doesn't have balconies. Best Regards Berina
Because of my flights, my hotel check in will be on 2 Dec at 01:00 in the morning and checkout on 8 Dec at 23:30. How many nights would you charge me?
Dear Valued guest, Greetings! Based on your arrival and departure booking will be considered as 8 nights. Regards, Reservation
Do you have shisha In you roof 🍴
Dear Valued Guest, Confirmed. Shisha bar is opening at 06 pm. Thanks and Regards
unmarried couples allowed with different nationalities?
Dear Valued Guest, Yes. You only need to provide us with Valid Emirates ID or a Passport. Regards
Hi which metro near hotel please?
Al Jafiliya - 5 to 7 minutes drive.
also, does the superior double come with a bathtub
Dear Valued Guest, Yes. Regards
Are there smoking rooms
Dear Valued Guest, Yes, we have smoking rooms. Best Regards
do you have an airport shuttle service ? and any costs involved ? we will be on a 07.20 departure . many thanks farakh
Dear Valued Guest, Yes. It is chargable. Regards
hi, does the hotel have free wifi?
Dear valued Guest, Yes.
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Customer Feedback
Zubair reviews
4.7/ 5
Had a nice stay.
2 night
Solo traveller
7 October 2023
Hotel's Response
Dear Mr. Zubair, Thank you for taking the time to share your feedback about your recent stay at Mercure Gold Hotel. We're pleased to hear that you had a nice overall experience, and we appreciate your kind words about our receptionist, Hnin. We apologize for any inconvenience you experienced with adjusting the room temperature and lights. Your feedback is valuable to us, and we will address this issue to ensure a more comfortable stay for our guests in the future. We hope to welcome you back for another enjoyable stay, and please don't hesitate to reach out if you have any further comments or concerns. Thank you for choosing our hotel. Sincerely, Chris Fourment General Manager
Tariq reviews
4.3/ 5
JUST EPIC!
2 night
Group of friends
5 October 2023
Hotel's Response
Dear Mr. Tariq, Thank you for choosing to stay with us at the Mercure Gold Hotel. It is a pleasure to hear that our services and facilities made your stay an enjoyable one. We are delighted to know that you found everything to be “JUST EPIC!” We strive hard to make sure that each guest has an excellent stay and we are glad that our efforts paid off. Thank you for taking the time to share your feedback with us and we hope to welcome you back soon. Sincerely, Chris Fourment General Manager
Maria reviews
4.6/ 5
Fabulous
6 night
Group of friends
26 September 2023
Hotel's Response
Dear Ms. Maria, Thank you for your positive feedback about your recent stay at Mercure Gold Hotel. We're delighted to hear that you found our staff and facilities wonderful. Your satisfaction is our top priority, and we hope to continue providing you with exceptional service during your future visits. If you have any specific preferences or requests for your next stay, please feel free to inform us, and we will do our best to accommodate them. Thank you for choosing our hotel, and we look forward to serving you again. Sincerely, Chris Fourment General Manager
Makarand reviews
4.2/ 5
Good stay except the late checkout mess-up
5 night
Solo traveller
26 September 2023
Hotel's Response
Dear Mr. Makarand, Thank you for sharing your feedback about your recent stay at Mercure Gold Hotel. We're pleased to hear that you had a good stay and found our location favourable. We also appreciate your kind words about our restaurant staff members, Pankaj and Sunita, and their attentive service. However, we apologize for the misunderstanding and inconvenience you experienced regarding the late checkout arrangement. This does not align with our usual standards of service, and we deeply regret any frustration this may have caused you. Your comments are important to us, and we will review our procedures and communication to ensure a smoother and more accurate experience for our guests in the future. We appreciate your understanding, and we hope you might consider staying with us again, allowing us the opportunity to provide you with an improved experience. Thank you for choosing our hotel, and we look forward to the possibility of serving you better in the future. Sincerely, Chris Fourment General Manager
Stefanescu reviews
5/ 5
Fabulous
3 night
Group of friends
19 September 2023
Hotel's Response
Dear Mr. Stefan, We greatly appreciate your outstanding rating & wonderful feedback! We look forward to serving you again in the near future. Sincerely, Chris Fourment General Manager
Mohamed reviews
4.3/ 5
The hotel is very good for what it was paid.
20 night
Solo traveller
8 September 2023
Hotel's Response
Dear Mr. Mohamed, Thank you for sharing your detailed feedback with us regarding your 20-day stay at Mercure Gold Hotel. We appreciate your thorough review, as it helps us understand what we are doing well and where we can make improvements. We are delighted to hear that you had several positive experiences during your stay: Your praise for the rapid response of our staff to your requests is much appreciated. We strive to provide efficient service to ensure our guests have a comfortable stay. We are pleased that you found our room service, specifically Ajith, to be friendly and professional. We will be sure to pass on your kind words to him. It is wonderful to know that you enjoyed the amenities in the room, including the comfortable bed, cleanliness of the bathroom, and the availability of the English Quran. We are glad you liked the location, with its proximity to a hypermarket, the Sheikh Zayed Mosque, and various cafes and restaurants. Your feedback about the value for the location is valuable. We appreciate your recognition of the quiet and calm surroundings of the hotel, as well as the availability of free parking and the friendliness of our roof pool staff, especially Shaidu. We also take your constructive feedback seriously: We apologize for the issues with the toilet flush, electric plug, and water bottle crowns. Your comments will be shared with our maintenance team to ensure these issues are promptly addressed. We will investigate and address the occasional bad smell and the storage section near the parking area to maintain a pleasant environment. Your suggestion to upgrade the room furniture is noted, and we will consider it for future improvements. Once again, thank you for taking the time to provide such detailed feedback. We hope to have the opportunity to welcome you back, and we will strive to make your future stay even more enjoyable. Sincerely, Chris Fourment General Manager
Naveed reviews
4.4/ 5
Pleasant
2 night
Solo traveller
5 September 2023
Hotel's Response
Dear Mr. Naveed, We greatly appreciate you taking the time to evaluate your recent experience at Mercure Gold Hotel Jumeirah. We are genuinely concerned to see that you provided a lower rating for your stay. We would greatly appreciate the opportunity to hear more about your experience so that we can better understand your concerns and work to address them. Your feedback is invaluable in helping us improve our services. We sincerely hope that you will consider staying with us again for your future accommodation needs. It is our earnest desire to have the chance to serve you better in the near future. Kind regards, Chris Fourment General Manager
Mohammed reviews
4.4/ 5
Pleasant
1 night
Solo traveller
4 September 2023
Hotel's Response
Dear Mr. Mohammed, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a positive experience during your stay at our hotel. It is fantastic to know that you found our location to be convenient, with its proximity to both the airport and the city centre. We understand how important it is for our guests to have easy access to essential amenities, and we are pleased that you found a supermarket and other necessities within walking distance. We genuinely appreciate your kind words and support. Once again, thank you for choosing our hotel, and we look forward to welcoming you back. Sincerely, Chris Fourment General Manager
Musaab reviews
4.5/ 5
Fantastic hotel, I am coming again soooooon
2 night
Group of friends
3 September 2023
Hotel's Response
Dear Mr. Musaab Thank you for taking the time to share your feedback about your recent stay at Mercure Gold Hotel Jumeirah. We are thrilled to hear that you had a fantastic experience overall and that you are planning to visit us again soon. Our team is committed to providing excellent service, and we are pleased to hear that DILKI at the reception made a positive impression with her courtesy. We will make sure to pass on your kind words to her. We appreciate your comments regarding our great location and the value for money you found with us. Your feedback about breakfast pricing is noted, and we will review it to ensure it aligns with our guests' expectations. We look forward to welcoming you back on your next visit, and we will strive to make your stay even more enjoyable. Sincerely, Chris Fourment General Manager
Kamran reviews
4.4/ 5
Uncomfortable
5 night
Solo traveller
26 August 2023
Hotel's Response
Dear Mr. Kamran, We would like to begin by extending our sincere apologies for the disappointing experience you had during your recent stay at our hotel. Your feedback is invaluable to us, and we want to assure you that we take it seriously, as we continuously strive to improve our services. Please be aware that the bar operates under a separate management, and we have taken the initiative to relay your concerns to their manager. They will take the necessary corrective actions and implement measures to ensure such issues do not recur in the future. We want to thank you for bringing these issues to our attention. We are committed to making the necessary improvements to ensure that future guests do not encounter similar problems. Your feedback is helping us in our continuous efforts to enhance the guest experience. Once again, we apologize for the inconvenience you faced, and we hope you will consider giving us another chance in the future to provide you with the excellent stay that you should have experienced. Kind regards, Chris Fourment General Manager
Pavel reviews
4.6/ 5
Pleasant
3 night
Solo traveller
12 August 2023
Hotel's Response
Dear Mr. Pavel, Thank you for your rating & feedback! We hope to have the privilege to welcome you back in near future. Sincerely, Chris Fourment General Manager
Ghofran reviews
4.6/ 5
Fabulous
7 night
Solo traveller
17 July 2023
Hotel's Response
Dear Mr. Ghofran, Thank you for your excellent rating and wonderful feedback! We appreciate your kind words for HNIN, her kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate her on your behalf for her contribution. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel. We look forward to welcoming you back again very soon. Sincerely, Chris Fourment General Manager
Furqan reviews
4.2/ 5
Overall it was a good experience staying at Mercure Gold Hotel.
1 night
Group of friends
16 July 2023
Hotel's Response
Dear Mr. Furqan, Thank you for your excellent rating & wonderful feedback! We hope to have the privilege to welcome you back in near future. Sincerely, Chris Fourment General Manager
Mark reviews
4.1/ 5
Very good
1 night
Group of friends
13 July 2023
Hotel's Response
Dear Mr. Mark, Thank you for your excellent rating & wonderful feedback! It is overwhelming to read that we have surpassed your expectations in terms of services. Your compliments are our greatest source of encouragement and rest assured that they will be conveyed to the entire team in particular WIYADA. Your positive review reassures us that on this occasion we have truly achieved our goal and commitment with what we have on offer. Thank you again for sharing your experience and we hope to have the privilege to welcome you back in near future. Sincerely, Chris Fourment General Manager
Šime reviews
5/ 5
Great breakfast, excellent staff, good location
3 night
Solo traveller
11 July 2023
Hotel's Response
Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Gold Hotel Jumeirah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager