Waldorf Astoria Edinburgh - The Caledonian

Name: Waldorf Astoria Edinburgh - The Caledonian
Address: Princes Street, Edinburgh, EH1 2AB, GB

Dan

October 2023

Highly recommend. Great staff.

✓ Location was exceptional. Concierge service was exceptional.

✗ Room size a wee bit small. Need better space for luggage.

Clare

September 2023

4.5

Very good

✓ I asked for a fan and housekeeping brought it very quickly. The bed was very comfortable. The room was quiet. The service in the bar was good.

✗ I waited till 3 pm to go to my room and my luggage was stowed by the concierge until then. Reception told me that my bag was already in my room when they gave me my room key but when I got to the room, there was no bag. I went back downstairs and the porters had lots of bags that they were getting ready to take to the rooms. Mine was not amongst them. They found my bag, back in the storage room, so I would have had to wait ages for it. The bag management seemed utterly chaotic.

Sarah

June 2023

4.5

Pleasant

✓ Beautiful old building, spa and restaurant staff lovely.

✗ The bed wasn’t what I would call 5star for comfort. Needed new mattress didn’t sleep well

Kathryn

May 2023

4.1

99% Fabulous

✓ Beautiful room, comfy beds. Loved the toiletries although would of liked minis to take away. Spa was amazing, loved the treatments and staff. Fabulous meal in the restaurant and breakfast was great too. Most of the staff were so friendly and welcoming. Lovely way to spend my 60th birthday.

✗ Only 1 person kind of spoiled my birthday night. It was our 2nd night and we'd been in the bar for drinks pre going out to dinner. We thought it would be put on our bill as it was booked and credit card left on arrival so we went out for our meal. On return as I was walking to the bar for next booking I was stopped mid walk in the middle of the restaurant by a woman saying we hadn't paid for our drinks earlier, I explained that we thought they'd be put on to our bill. The restaurant was busy and I didn't appreciate being stopped where people could hear the conversation, very embarrassing. If she'd waited until we sat down in the bar it would of been OK. Instead of staying in the bar to finish up my birthday I was upset and just took our drinks to our room instead. It's a shame that was my final memory of my 60th birthday.

Elizabeth

February 2023

4.9

I appreciated the wait staff in the restaurant & the men on the front door.I felt cared for by them.

✓ I really appreciated the Scottish men on the door of the hotel, and the men who were concierges. I felt cared for and safe. They were very organised and watchful, and thoughtful, and watched for guests entering, arriving and leaving the hotel at all times.

✗ A woman on the reception desk, who when I asked the name of the porter , couldn't tell me as she quote "couldn't tell the Scottish men apart." She then laughed. I didn't find it amusing, and considered it racist.

Gerallt

November 2022

4.2

Very pleasant hotel and great staff. Breakfast could be better

✓ Good location, very helpful staff , nothing was too much trouble.

✗ Breakfast was a little disappointing. Room was lovely but a fresh pot of tea at the table would have been nice rather than being served from a flask by the waiter. Only pastries rather than toast as well. Omelette wasn’t great.

Michelle

October 2022

4.3

I would stay here again in a heartbeat.

✓ gorgeous, beautiful, extremely helpful and friendly staff. airport bus line and tram right outside - lots of places to eat for all budgets, and beautiful view of the castle.

✗ nothing. everything was fine.

Debbie

October 2022

4.9

Comfortable

✓ All staff were very friendly and welcoming. Room very clean and comfortable.

✗ There was nothing I didn’t like, however we felt that the hotel looked ‘tired’! Carpets looked worn out, paint chipped on doors and walls etc but there wasn’t anything that would stop me staying there again. The staff more than made up for the ‘tired’ look

Frequently Asked Questions

Good morning, when will the breakfast start? Thank you.

Good afternoon, Thank you for getting in touch. You can join our breakfast Monday to Friday from 7am until 10;30 & 7am -until 11:00am on Saturday & Sunday. Our breakfast is priced at £35 per person per day.

How much fee will be added for an extra bed with breakfast included for an additional adult on a Deluxe Queen for 2 adults breakfast included room?

Good morning, thank you for your message. Unfortunately, the Queen Deluxe rooms cannot accommodate extra bed and has a max occupancy of 2 guests. King Premier rooms can welcome 3 guests with extra bed. Kind regards

Do you have free wifi inside hotel rooms? Thank you

Yes, to connect to the WiFi, simply activate wireless on your device, open your browser and connect to “HHonors”. This gives you complimentary WiFi access for your stay.

hi do you have parking please ? & do you have to book it ? is there cost for parking ? for the rugby weekend wales v Scotland thanks

Warm Greetings from Waldorf Astoria Edinburgh-The Caledonian We certainly offer parking at the hotel, which is available for £25 per night on a first come first serve basis. Please ensure you register your vehicle with Reception.

Hi, I need to know what view does this room offer?What’s the difference between a normal Premier King Room and the one ‘with View’. Thank you so much

Good Afternoon one of the rooms offer a view of Edinburgh Castle the other does not.

Hi can children use the pool?

Good Afternoon, Certainly, please do bear in mind that children under 16 years must be accompanied into the water by an adult at all times. Please note, within your party, the ratio of adult to children in the pool is 1:2.

Could you please confirm my cancellation

Good morning, you shall automatically receive a written cancellation when you proceed. You may want to check your booking status again if you have not received a cancelation yet. Kind regards

We would like castle view 5,6,7,8 July double room. I can’t see anything about location of rooms on booking.com Please advise. Thank you.

Good morning, in order to have a room with a Castle view, you may select any room which title includes "with a view": all these overlook the Edinburgh Castle. Kind regards.

Hello This says sleeps 3 adults… I see only one bed stated ?? How does it work ? Thanks

Good morning, thank you for the question. An extra bed is put in rooms for a 3rd guest. Kind regards

How far is the hotel from Waverley station ?

The Waldorf Astoria Edinburgh - The Caledonian is approximately a 15 minute walk from Edinburgh Waverley Train Station.