
Located in Amboseli, 70 metres from Amboseli National Park, Amboseli Serena Safari Lodge provides accommodation with a garden, free private parking, a shared lounge and a terrace. With free WiFi, this 4-star hotel has a restaurant and a bar.



✓ food
✓ my car broke down out on a game drive and the mechanic was very helpful
✓ The meals were buffet and the selections were excellent. You could design your own pasta and omelets. The rooms were spacious and had outside sitting areas. The landscaping and grounds were immaculate. The selection in the gift shop was the best I saw on my entire trip in Kenya and Tanzania.
✗ There was nothing that I didn't like.
✓ Beautiful views, great food, outdoor dining, amazing massage
✗ Keys are difficult to use; when we checked in, a small group insisted on bringing our luggage to our room even though we said we could do it. They didn’t leave the room until we tipped them, and it was very awkward.
✓ Customer service was incredible and the room was comfortable. Since our party included two senior citizens with mobility issues, check-in staff gave us a room that was as close to the main entrance/dining area as possible, which was much appreciated. As I was there during my birthday, my mother had taken some balloons etc to decorate the area around our table and it was a lovely surprise when I turned up in the evening to see how it had all been decked up by the dining room staff. We also enjoyed the all-singing, all-dancing Serena birthday surprise I was given during dinner, which made it an unforgettable birthday. The food offered in the buffet was tasty and enjoyable. On our last morning, we realised we had forgotten to order packed lunches so staff in the breakfast room helped us by making improvised packed lunches at short notice - and we would thank them for going out of their way to make sure we had everything we needed.
✓ location, accommodation and F&B
✗ most staff appeared tombe part of”inventory”. Employed for long time and expressing artificial friendliness.
✓ It was super nice and I loved every part of it
✗ None
✓ Food, ambience, swimming pool
✗ No water in the bathroom
Yes, you can access and the park fee is Kshs 860 per person per day payable to teh park authorities.
Dear Guest, We can arrange Nairobi pick up at USD$250.00 per day Kind Regards, Maureen Oseko
Dear Bob, Thank you for your message. We deliver Express same day Laundry service at Serena Hotels. We have standard rooms double/twin All guest require Covid 19 certificate and all staff are vaccinated Kind Regards, Maureen Oseko
Dear Client, We do have WIFI and baby cots Kind Regards, Maureen Oseko
Yes we do provide all of that at no extra cost
Dear Client, We offer game drives at USD$70.00 per Adult per 2 hours game drive by 4X4 Vehicle on sharing basis. We offer airstrip transfers at USD$30.00 per Adult one way Kind Regards, Maureen Oseko
Dear Client, The park fee at the moment USD$35.00 per Adult per night. valid until December 31st Kind Regards, Maureen Oseko
No we do not have TV'S in the rooms but we have at the lobby / tv room only
Good morning, Note each room at Amboseli Serena safari lodge has either 1 standard double bed or 2 single separate beds. We can add an extra single bed in either of the above for a child sharing with 2 adults.
Dear Edna, Thank you for your message. We do not have fridges in the room except in the suite . We can store the baby food in our fridge at the kitchen. Kind Regards, Maureen