Altissim Apartments

7 night

Group of friends

very close to the ski lifts, close to nightlife and supermarkets, very cosy and well stocked apartment. Large comfortable beds and living area, ideal for a group.

we booked for a group of 9 split across two apartments. when we checked in we were informed that our apartments were in two separate buildings in the town. they were relatively close but it was disappointing that we were not based in the same building and that this was not made clear from the beginning.

7 night

Group of friends

location, compact, practical, clean

Having to make up beds on Arrival ( 12 midnight) and stripping beds ( 3 am ) and having to drag bags of laundry to office at 3 am. This is NOT a customer oriented service. considering price of accommodation I feel this is a very mean service and very disappointing.

7 night

Group of friends

Location was great, right next to the piste and plenty of restaurants and bars. The apartments were great value for money. They were clean upon arrival and picking up and dropping off keys was very easy.

However rooms were much smaller than in example photos and they had fewer beds than advertised. Also they were not stocked upon arrival (no bedsheets, 2 duvets for 3 beds, no washing machine, no toilet paper, no cleaning materials, etc). Due to language barriers it wasn't easy to resolve this with the staff.

7 night

Group of friends

They took at 600 pound holding deposit and we had to clean the apartment ourselves

3 night

Group of friends

placement

photos didn’t much with reality very angry with that!!!

7 night

Group of friends

Very close to the ski lift. We got help with ski rental and printing ski passes.

The apartment was dirty on arrival. We were expected to pay for cleaning although that was not included in the description of our reservation. No duvet covers, only sheets. No facilities for storing skis and drying boots.

7 night

Group of friends

Dear Ski friends, ***SCAM ALERT*** I recommend from my heart to skip this host apartment as they are rude people who tried to scam us. We traveled as 6 people on ski vacation as we arrived to check-in for an apartment, took keys and went to it , and found out that it's not what was in the pictures. Totally different with fewer rooms and beds! When we return to ask them if it's not what we ordered they say that it's the order and we don't have any bigger rooms than that. We showed them a screenshot of the Booking on the order that was made and they went silent and gave us another room as an “apology”. (so 3 people in each room). Not to mention that you get 1 towel and no replacements , Wifi is non-existing (speed) . Bed sheets were hidden away. You needed to find it . And the most greedy thing here is the host want to give us Fine of 50 euro for leaving apartment not clean while we cleaned everything with vacuum and throw away garbage Left the apartment close as we received it . Only pro about this apartment is the view from the window. So if you decide to stay there 1. Screenshot all the booking order you made online so you can provide evidence 2. Go to cleaning school and get a degree in house houlding cause the standards of the host are ridiculous. 3. Avoid this host.

6 night

Group of friends

5 night

Group of friends

Amazing locations right in the middle of everything, bars, restaurants and most importantly literally across the road from ski lifts. Apartment was very clean and felt brand new on arrival (we stayed in deluxe appt for 6). Very spacious and enough cooking stuff etc for the week. Hosts were very accommodating and even printed our lift passes for us in their office to save us the following day.

The noise is to be expected being so close to everything but it didn't affect us too much. Well worth it to be so central. Shame about cleaning fee on departure, would like to think this is included when booking.

5 night

Group of friends

Pas de la casa is indeed very small, however the apartment is located just 3 min walking from ski lifts which is GREAT! The apartment was spacious for 5 people and very comfy. The staff at check in was also brilliant! Diego helped us figure out ski passes and ski equipment.

Nothing.

7 night

Group of friends

Short walk to slopes. Decent beds and facilities. Clean. Agency helpful.

Only one set of keys. Had to take laundry to agency whilst carrying all luggage, skis and boards, but it wasn't the end of the world tbh.

7 night

Group of friends

Everything

nothing

5 night

Group of friends

New apartment great location

All ok

7 night

Group of friends

location was great and had everything we needed

the window in the bedroom wasn’t to outdoors it was to an indoor bin shoot was really dirty out there,