Mercure Grand Jebel Hafeet

 Mercure Grand Jebel Hafeet - cover picture
 Mercure Grand Jebel Hafeet - picture  : Bathroom,Bathroom,Property
 Mercure Grand Jebel Hafeet - picture  : Seating area,Seating area,Property
 Mercure Grand Jebel Hafeet - picture  : Fitness centre/facilities,Fitness centre/facilities,Property
 Mercure Grand Jebel Hafeet - picture  : Property building,Minigolf,Property
 Mercure Grand Jebel Hafeet - picture  : Restaurant/places to eat,Spa/wellness,Photo of the whole room,Decorative detail,Room
 Mercure Grand Jebel Hafeet - picture  : Photo of the whole room,Room
 Mercure Grand Jebel Hafeet - picture  : Bed,Other,Decorative detail
 Mercure Grand Jebel Hafeet - picture  : Area and facilities,Property
 Mercure Grand Jebel Hafeet - picture  : Nearby landmark,Bird's eye view,View,Bird's eye view,Property
 Mercure Grand Jebel Hafeet - picture  : Seating area,Living room,Property
 Mercure Grand Jebel Hafeet - picture  : Bed,Bedroom,Property
 Mercure Grand Jebel Hafeet - picture  : Property building,Property
 Mercure Grand Jebel Hafeet - picture  : Property building,Property
 Mercure Grand Jebel Hafeet - picture  : Property building,Banquet/Function facilities,wedding,Property
 Mercure Grand Jebel Hafeet - picture  : Restaurant/places to eat,Property
 Mercure Grand Jebel Hafeet - picture  : Bedroom,Property
 Mercure Grand Jebel Hafeet - picture  : Restaurant/places to eat,Balcony/terrace,View (from property/room),Property
 Mercure Grand Jebel Hafeet - picture  : Bird's eye view
 Mercure Grand Jebel Hafeet - picture  : Bed,Bedroom,Property
 Mercure Grand Jebel Hafeet - picture  : On site
 Mercure Grand Jebel Hafeet - picture  : Fitness centre/facilities,Fitness centre/facilities,On site,Property
 Mercure Grand Jebel Hafeet - picture  : Seating area,Photo of the whole room,On site,Room
 Mercure Grand Jebel Hafeet - picture  : Children's play area,Other
 Mercure Grand Jebel Hafeet - picture  : Property building,Property building,Swimming pool,On site,Property
 Mercure Grand Jebel Hafeet - picture  : Swimming pool,Pool view,Lounge or bar,On site,Property
 Mercure Grand Jebel Hafeet - picture  : Restaurant/places to eat,Dining area,On site,Property
 Mercure Grand Jebel Hafeet - picture  : Photo of the whole room,On site,Room
 Mercure Grand Jebel Hafeet - picture  : Property building,Property building,On site,Property
 Mercure Grand Jebel Hafeet - picture  : Toilet,Property building,Restaurant/places to eat,Dining area,On site,Property
 Mercure Grand Jebel Hafeet - picture  : On site
 Mercure Grand Jebel Hafeet - picture  : Bed,Photo of the whole room,On site,Room
 Mercure Grand Jebel Hafeet - picture  : Photo of the whole room,On site,Room
 Mercure Grand Jebel Hafeet - picture  : Bed,Photo of the whole room,On site,Room
 Mercure Grand Jebel Hafeet - picture  : Bed,Photo of the whole room,On site,Room
 Mercure Grand Jebel Hafeet - picture  : Restaurant/places to eat,Sunrise/sunset,Dining area,On site,Property
 Mercure Grand Jebel Hafeet - picture  : Photo of the whole room,On site,Room
 Mercure Grand Jebel Hafeet - picture  : Photo of the whole room,On site,Room
 Mercure Grand Jebel Hafeet - picture  : Photo of the whole room,On site,Room
 Mercure Grand Jebel Hafeet - picture  : Photo of the whole room,On site,Room
 Mercure Grand Jebel Hafeet - picture  : Bathroom,Photo of the whole room,On site,Room
 Mercure Grand Jebel Hafeet - picture  : Bathroom,Photo of the whole room,On site,Room
 Mercure Grand Jebel Hafeet - picture  : Toilet,Property building,On site,Meeting/conference room,Property
 Mercure Grand Jebel Hafeet - picture  : Bed,Photo of the whole room,On site,Room
 Mercure Grand Jebel Hafeet - picture  : Bed,Photo of the whole room,On site,Room
 Mercure Grand Jebel Hafeet - picture  : Bed,Bedroom,Property
 Mercure Grand Jebel Hafeet - picture  : TV/entertainment centre,Swimming pool,Property
 Mercure Grand Jebel Hafeet - picture  : Swimming pool,Swimming pool,Property
 Mercure Grand Jebel Hafeet - picture  : Swimming pool,Pool view,Swimming pool,Property
 Mercure Grand Jebel Hafeet - picture  : Garden,Property building,Swimming pool,Property
 Mercure Grand Jebel Hafeet - picture  : Swimming pool,Pool view,Swimming pool,Property
 Mercure Grand Jebel Hafeet - picture  : Swimming pool,Swimming pool,Property
 Mercure Grand Jebel Hafeet - picture  : Swimming pool,Swimming pool,Property
 Mercure Grand Jebel Hafeet - picture  : Property building,Swimming pool,Swimming pool,Property
 Mercure Grand Jebel Hafeet - picture  : Property building,Property building,Swimming pool,Property
 Mercure Grand Jebel Hafeet - picture  : Property building,Swimming pool,Pool view,Property
 Mercure Grand Jebel Hafeet - picture  : Property building,Swimming pool,Property
 Mercure Grand Jebel Hafeet - picture  : Bird's eye view,Pool view,Pool view,Property
 Mercure Grand Jebel Hafeet - picture  : Swimming pool,Pool view,Swimming pool,Property
 Mercure Grand Jebel Hafeet - picture  : Swimming pool,Swimming pool,Property
 Mercure Grand Jebel Hafeet - picture  : Swimming pool,Pool view,Swimming pool,Property
From 110 / night 7.6

Jebel Hafeet, None Al Ain United Arab Emirates

Located on Hafeet Mountain at 915 metres, Mercure Grand is a unique oasis resort with a refined architecture. It offers 3 restaurants and 3 swimming pools with water slides. The spacious rooms at Mercure Jebel Hafeet are decorated in a modern style.

  • Parking
  • Restaurant
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Sauna
  • Fitness centre
  • Garden
  • Terrace
  • Non-smoking rooms
  • Business centre

Discover the rooms

Room - 29m²

From110 € / night

 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower

These well-appointed deluxe rooms measuring 29 Sqm with stunning views of Jebel Hafeet Mountain and Mini Golf. Featuring two single size beds, free wireless Internet access, 32" Hotel mode TV.

Room - 29m²

From117 € / night

 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower

These well-appointed deluxe rooms measuring 29 Sqm with views of Al Ain City and Swimming Pool. Featuring two single size beds, free wireless Internet access, 32" Hotel mode TV.

Room - 29m²

From110 € / night

 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower

These well-appointed deluxe rooms measuring 29 Sqm with stunning views of Jebel Hafeet Mountain and Mini Golf. Featuring two single size beds, free wireless Internet access, 32" Hotel mode TV.

Room - 80m²

From287 € / night

 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower

These well-appointed deluxe rooms measuring 29 Sqm with stunning views of Jebel Hafeet Mountain and Mini Golf. Featuring two single size beds, free wireless Internet access, 32" Hotel mode TV.

Room - 29m²

From117 € / night

 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Mercure Grand Jebel Hafeet -  Room  picture :   Tea/Coffee maker    Minibar    Shower

These well-appointed deluxe rooms measuring 29 Sqm with views of Al Ain City and Swimming Pool. Featuring two single size beds, free wireless Internet access, 32" Hotel mode TV.

Customer reviews

3.8 Good 4785 reviews

4.0 Cleanliness

4.0 Comfort

3.9 Services

4.5 Location

4.1 Staff

3.8 Overall

3.9 Value for Money

4.0 Wi-Fi

Customer Feedback

4.6/ 5

Old school furniture in room

1 night

Group of friends

Location

Old, toilet flush didn’t work. Old furnitures

4.9/ 5

Go for the location…

1 night

Solo traveller

Location

Lack of food options

5/ 5

Pleasant

1 night

Group of friends

The range is good

The room is hot the AC is set at 25 to 26 No slippers u still need to request The carpet has a lot of dirt stain

5/ 5

Perfect hotel for cycling training camp in Hafeet

1 night

Group of friends

We went for a cycling training at Hafeet so the hotel is the perfect hotel for us. Breakfast was great and reasonably priced. View from our room at night was spectacular - overlooking Al Ain.

Really minor. The bath tub was too narrow if taking a shower while standing. The crew at the pool bar was very very slow but thanks to Jennie for serving us our Mexican Style Cerveza.

Hotel's Response

Dear Mr. Joseph, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and will sort out the areas that you pointed out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

4.9/ 5

Staycation

1 night

Group of friends

Location is perfect! Staff from the reception and the Pool bars were amazing! Swimming Pool and Food too was good.

Staff seems to be short. Thus resulted in less cleanliness in the common rest room , housekeeping etc. Had to wait extra 2 hours to check In.

Hotel's Response

Dear Mr. Danny, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and will sort out the areas that you pointed out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

4.8/ 5

Not a bad place to go and chill for the weekend

1 night

Group of friends

Good place for a leisure trip

The prices according to the food quality was pathetic. Please dont try biryani as the lamb in it was half cooked. Avoid taking shots at the bar as each one costs 100 aed which is worthless. However the rooms were amazing and had a very nice view.

Hotel's Response

Dear Ms. Love, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and will sort out the areas that you pointed out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

4.3/ 5

Very good

1 night

Group of friends

Nice place and view

Hotel's Response

Dear Ms. Ana, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

4/ 5

we enjoyed our stay

1 night

Group of friends

The pools ang kids activity areas

Rooms a little bit old style. The smell of manure outside going to the pool area

Hotel's Response

Dear Mr. Marian, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and will sort out the areas that you pointed out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

4.3/ 5

A relaxing time with friends from a stressful week of work. Able to enjoy this beautiful place.

1 night

Group of friends

The location is spectacular. Breakfast was delicious. The view was breath taking. We encountered a slight problem, when we requested for additional towels. The housekeeping told us that as there are a lot of guests, no available extra towels. They said it is at laundry. Since we are 3 in the room only 2 are available. but it is understandable. So we accepted it. We were expecting a call back though. All in All it was our second time and still.... worth coming back again. We missed the sea of clouds though.

Hotel's Response

Dear Maria, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

4.3/ 5

Fabulous

1 night

Group of friends

Location

Nothing

Hotel's Response

Dear Mr. GayanC, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and will sort out the areas that you pointed out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

4.6/ 5

𝙞𝙩 𝙬𝙖𝙨 𝙖 𝙜𝙤𝙤𝙙 𝙨𝙩𝙖𝙮 𝙖𝙣𝙙. 𝙞 𝙬𝙞𝙡𝙡 𝙘𝙤𝙢𝙚 𝙗𝙖𝙘𝙠 𝙬𝙞𝙩𝙝 𝙛𝙧𝙞𝙚𝙣𝙙𝙨

1 night

Solo traveller

𝙣𝙞𝙘𝙚 𝙫𝙞𝙚𝙬, 𝙜𝙤𝙤𝙙𝙥𝙡𝙖𝙘𝙚 𝙩𝙤 𝙧𝙚𝙡𝙖𝙭. 𝙣𝙞𝙘𝙚 𝙖𝙢𝙗𝙞𝙚𝙣𝙘𝙚

𝙩𝙝𝙚 𝙨𝙢𝙚𝙡𝙡 𝙤𝙛 𝙩𝙝𝙚 𝙧𝙤𝙤𝙢. 𝙨𝙝𝙤𝙪𝙡𝙙 𝙗𝙚 𝙜𝙤𝙤𝙙 𝙖𝙢𝙚𝙡𝙡 𝙤𝙣𝙘𝙚 𝙜𝙪𝙚𝙨𝙩 𝙚𝙣𝙩𝙚𝙧𝙚𝙙

Hotel's Response

Dear Ms. Mary, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and will sort out the areas that you pointed out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

5/ 5

Unique experience

2 night

Solo traveller

Environment, facilities, ambiance all well integrated

Hotel's Response

Dear Mr. Stanley, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

4.2/ 5

Very good

1 night

Group of friends

BREATHTAKING VIEWS!!! Plenty of activities available within the facilities especially for kids. Affordable price. Spacious room. Staff were friendly.

Two of the water slides were not effective. Pool water was probably too chlorinated. Bath tub was a bit too small for a comfortable shower.

Hotel's Response

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and will sort out the areas that you pointed out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

4.3/ 5

Very good

2 night

Solo traveller

Location

Almost nothing

Hotel's Response

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

4.6/ 5

Very good

1 night

Solo traveller

Everything

The prices and there is no near by cafes or restaurant , so basically u need to use there menus and over priced a bit

Hotel's Response

Dear Mohd, We very much appreciate your comments regarding your stay at the Mercure Al Ain Jebel Hafeet. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and will sort out the areas that you pointed out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Questions from travelers

Breakfast hours

07:00 am TO 10:30 am

Can the single beds in the room Be joined together ???

Yes We can join together

Is the outdoor pool heated ??

Yes its Temperature controlled

Is there pool available now??

Yes the pools are opened, please note that water slides are closed

Is there connection rooms for families

Dear Guest, Yes, connecting rooms are available for the families. Thank you, Reservations.

Hello can i access the pool for the 299dhs package.

Dear Guest, Please note that the swimming pool is accessible for all in-house guests. Thank you, Reservations.

We can use the swimming pool ?

Yes swimming pool is opened , please note that water slides are closed

what govt. documentation you need from guests ? There is no contact to ask questions immediately. If no answer I will go somewhere else

Dear Guest, Kindly note that there are no government documents required for the booking. However if you are travelling out of Abu Dhabi you have to do the Covid test before entering to Al Ain. Thank you, Reservations.

If we r visiting from Abu Dhabi City N we r citizen of Abu Dhabi Do we required Covid test ?

Dear Guest, Since we are part of Abudhabi there is no requirement of covid-test. Thank you, Reservations.

hi what time donyu close your toilets at night?

Dear Guest, Kindly note that meanwhile lobby washrooms are open for only in-house guest only . Thank you, Reservations.

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