Burjuman Arjaan by Rotana - Dubai
Customer reviews
3.9 Good 777 reviews
4.1 Cleanliness
4.1 Comfort
3.9 Services
4.3 Location
4.3 Staff
3.9 Overall
3.8 Value for Money
4.2 Wi-Fi
Questions from travelers
Is this hotel allows visitors or guest male or female?
Yes by providing their emirate id or their international passport for check-in
Is this hotel allow female visitors if she check in late at night?
Yes, female visitors are allowed
Hi I want with kitchen that i can able to cook as I am planning with a staycation with family
Dear Valued Guest, Kindly be informed that all of our Suites feature with fully furnished kitchenette. Thank you and warm regards, Nanda Atrya Reservations Office
How far is your hotel from legoland? How far from airport? Do you have airport transfer?
The airport transportation charges to and from Dubai International Airport is as follows: AED 175.00** per car per way for Airport Pick up (Terminal 1 & 3) AED 200.00** per car per way for for Airport Pick up (Terminal 2) AED 250.00** per car per way for Airport Pick up (Dubai World Central - Al Maktoum) • AED 100.00** for Airport Drop Off (Terminals 1, 2, or 3) • AED 200.00** per car per way for Airport Drop Off (Dubai World Central - Al Maktoum) **Subject to 5% VAT
Is there a washing machine in the apartment?
Yes
Hi, Do you arrange or organise for RTPCR test for customers either at hotel or any other authorised centres.
We arranged PCR Test with the rate of AED 200.00 per test.
Is every classic suite has a balcony?
Classic Suite has balcony and non-balcony options.
In the classic suite, is there a kitchen facility?
Yes there's
Is the parking a covered and secured with self parking option or a paid public parking
Its a parking covered and secured with self parking option
Do you have to be married too female partner your travelling with to check in?
Valid I.D's or original passport is requirement only upon check-in.
Customer Feedback
Vishal reviews
4.4/ 5
Fabulous
6 night
Group of friends
1 March 2023
Hotel's Response
Dear Valued Guest, Thank you very much for your review on booking.com. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not too distant future. Best regards, Ulrich Hoffmeister General Manager
Mohammed reviews
4/ 5
Great place to stay
7 night
Solo traveller
15 February 2023
Hotel's Response
Dear Valued Guest, Thank you very much for your review on booking.com I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not too distant future. Best regards, Ulrich Hoffmeister General Manager
Shaji reviews
4.9/ 5
Very good
3 night
Group of friends
2 December 2022
Hotel's Response
Dear Valued Guest, Thank you very much for staying at BurJuman Arjaan by Rotana and for rating us following your stay. We really appreciate your rating and comment which will assist us to continuously strive to improve our services and facilities. We look forward to welcoming you back for another wonderful experience. Yours sincerely, Ulrich Hoffmeister General Manager
Michelle reviews
4.4/ 5
Superb Location
21 night
Solo traveller
8 November 2022
Hotel's Response
Dear Valued Guest, Thank you for taking the time to fill out our Rotana Guest Satisfaction Survey. I am pleased that overall you had a lovely stay with us. It is wonderful to hear that you were impressed with our hotel location. Your positive comments will be shared with all the employees of the hotel. That being said, we do apologize for the inconvenience you faced during your stay. Rest assured that we would work towards improving our product and services. With regards to your comments regarding AC filters, please be informed that we do clean our AC filters on timely basis. Thank you once again and we do hope to have the pleasure of welcoming you back to Burjuman Arjaan by Rotana sometime in the near future. Yours sincerely, Ulrich Hoffmeister General Manager
Bekiwe reviews
4.1/ 5
Very good
1 night
Group of friends
29 October 2022
Hotel's Response
Dear Valued Guest, Thank you very much for your review on booking.com. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not too distant future. Best regards, Ulrich Hoffmeister General Manager
Naeem reviews
4.5/ 5
brilliant staff specially Ameer, Yinka, Habib and Bilal
13 night
Group of friends
27 October 2022
Hotel's Response
Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to share your experience. We renew our apologies as we have already responded directly following your survey. Yours sincerely, Ulrich Hoffmeister General Manager
Ygmg reviews
5/ 5
Pleasant
2 night
Solo traveller
25 September 2022
Hotel's Response
Dear Valued Guest, Thank you very much for staying at BurJuman Arjaan by Rotana and for rating us following your stay. We really appreciate your rating and comment which will assist us to continuously strive to improve our services and facilities. We look forward to welcoming you back for another wonderful experience. Yours sincerely, Ulrich Hoffmeister General Manager
Paul reviews
4.5/ 5
Great hotel in a great spot, worth a look
4 night
Solo traveller
18 September 2022
Hotel's Response
Dear Valued Guest, Thank you for choosing Burjuman Arjaan by Rotana and for sharing your feedback on booking.com. Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. It is our goal to maintain the highest standards of service to all our guests and we really thank you for your feedback. Thank you once again and we do hope to have the pleasure of welcoming you back to Burjuman Arjaan by Rotana sometime in the near future. Yours sincerely, Ulrich Hoffmeister General Manager
M reviews
4.8/ 5
Good employees and service culture
1 night
Solo traveller
7 August 2022
Hotel's Response
Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay at Burjuman Arjaan by Rotana. Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. It is our goal to maintain the highest standards of service to all our guests and we really thank you for your feedback. Thank you once again and we do hope to have the pleasure of welcoming you back to Burjuman Arjaan by Rotana sometime in the near future. Yours sincerely, Ulrich Hoffmeister General Manager
Umer reviews
4.3/ 5
Must Try!
2 night
Solo traveller
4 August 2022
Hotel's Response
Dear Valued Guest, Thank you very much for your review on booking.com. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not too distant future. Best regards, Ulrich Hoffmeister General Manager
Jimmy reviews
4.1/ 5
Good one..highly recommend
3 night
Group of friends
31 July 2022
Hotel's Response
Dear Valued Guest, Thank you very much for staying at BurJuman Arjaan by Rotana and for rating us following your stay. We really appreciate your rating which will assist us to continuously strive to improve our services and facilities. We look forward to welcoming you back for another wonderful experience. Yours sincerely, Ulrich Hoffmeister General Manager
Sagar reviews
4.4/ 5
Very good
3 night
Solo traveller
30 July 2022
Hotel's Response
Dear Valued Guest Thank you very much for your review on booking.com I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not too distant future. Best regards, Ulrich Hoffmeister General Manager
Shalini reviews
5/ 5
warm and comfortable. the access to the metro station is very convenient
5 night
Solo traveller
24 July 2022
Hotel's Response
Dear Valued Guest, Thank you for sharing your feedback on booking.com It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you in a not too distant future. Best regards, Ulrich Hoffmeister General Manager
Ns2024 reviews
4.6/ 5
good
3 night
Group of friends
23 July 2022
Hotel's Response
Dear Valued Guest, Thank you very much for staying at BurJuman Arjaan by Rotana and for rating us following your stay. We really appreciate your rating which will assist us to continuously strive to improve our services and facilities. We look forward to welcoming you back for another wonderful experience. Yours sincerely, Ulrich Hoffmeister General Manager
Jose reviews
4.1/ 5
nice stay.
6 night
Group of friends
3 July 2022
Hotel's Response
Dear Valued Guest, Thank you for sharing your feedback on booking.com. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcoming you in a not too distant future. Best regards, Ulrich Hoffmeister General Manager