Palace Downtown

 Palace Downtown - cover picture
 Palace Downtown - picture  : Lounge or bar,Property
 Palace Downtown - picture  : Property building,Lounge or bar,Property
 Palace Downtown - picture  : View (from property/room),Property
 Palace Downtown - picture  : Property building,View (from property/room),Property
 Palace Downtown - picture  : View (from property/room),Property
 Palace Downtown - picture  : Toilet,Restaurant/places to eat,Property
 Palace Downtown - picture  : Lake view,Property
 Palace Downtown - picture  : Facade/entrance,Property building,Swimming pool,Property
 Palace Downtown - picture  : BBQ facilities,Property
 Palace Downtown - picture  : BBQ facilities,Property
 Palace Downtown - picture  : Spa and wellness centre/facilities,Property
 Palace Downtown - picture  : Spa and wellness centre/facilities,Property
 Palace Downtown - picture  : Area and facilities,Property
 Palace Downtown - picture  : Meeting/conference room,Property
 Palace Downtown - picture  : BBQ facilities,Property
 Palace Downtown - picture  : Banquet/Function facilities,Property
 Palace Downtown - picture  : Banquet/Function facilities,Property
 Palace Downtown - picture  : Meeting/conference room,Property
 Palace Downtown - picture  : Banquet/Function facilities,Property
 Palace Downtown - picture  : Toilet,Restaurant/places to eat,Property
 Palace Downtown - picture  : Toilet,Lounge or bar,Property
 Palace Downtown - picture  : Toilet,Restaurant/places to eat,Food and drinks,Property
 Palace Downtown - picture  : Toilet,Restaurant/places to eat,Property
 Palace Downtown - picture  : Lake view,Property
 Palace Downtown - picture  : Toilet,Restaurant/places to eat,Property
 Palace Downtown - picture  : Spa and wellness centre/facilities,Property
 Palace Downtown - picture  : Toilet,Spa and wellness centre/facilities,Property
 Palace Downtown - picture  : Spa and wellness centre/facilities,Property
 Palace Downtown - picture  : Bathroom,Spa and wellness centre/facilities,Property
 Palace Downtown - picture  : Bathroom,Bathroom,Property
 Palace Downtown - picture  : Spa and wellness centre/facilities,Property
 Palace Downtown - picture  : Toilet,Dining area,Property
 Palace Downtown - picture  : Bed,Bedroom,Property
 Palace Downtown - picture  : Restaurant/places to eat,Property
 Palace Downtown - picture  : Restaurant/places to eat,Property
 Palace Downtown - picture  : Seating area,TV/entertainment centre,Living room,Property
 Palace Downtown - picture  : Seating area,Bathroom,Living room,Property
 Palace Downtown - picture  : Bathroom,Bathroom,Property
 Palace Downtown - picture  : Toilet,Restaurant/places to eat,Property
 Palace Downtown - picture  : Property building,BBQ facilities,Property
 Palace Downtown - picture  : Swimming pool,Pool view,Swimming pool,Property
 Palace Downtown - picture  : Lobby or reception,Property
 Palace Downtown - picture  : Food and drinks,Breakfast,Property
 Palace Downtown - picture  : Seating area,Natural landscape,Food and drinks,Property
 Palace Downtown - picture  : Restaurant/places to eat,Property
 Palace Downtown - picture  : Toilet,Restaurant/places to eat,Property
 Palace Downtown - picture  : Restaurant/places to eat,Property
 Palace Downtown - picture  : Toilet,Restaurant/places to eat,Property
 Palace Downtown - picture  : Toilet,Restaurant/places to eat,Property
 Palace Downtown - picture  : Toilet,Restaurant/places to eat,Property
 Palace Downtown - picture  : Property building,Swimming pool,Swimming pool,Property
 Palace Downtown - picture  : Bedroom,Property
 Palace Downtown - picture  : TV/entertainment centre,Bedroom,Property
 Palace Downtown - picture  : Bedroom,Property
 Palace Downtown - picture  : Bedroom,Property
 Palace Downtown - picture  : Seating area,Summer,Bedroom,Property
 Palace Downtown - picture  : Summer,Bedroom,Property
 Palace Downtown - picture  : TV/entertainment centre,Summer,Bedroom,Property
 Palace Downtown - picture  : Photo of the whole room,Room
 Palace Downtown - picture  : Summer,Photo of the whole room,Room
 Palace Downtown - picture  : Photo of the whole room,Room
 Palace Downtown - picture  : Summer,Bedroom,Property
 Palace Downtown - picture  : Summer,Bedroom,Property
 Palace Downtown - picture  : Summer,Bedroom,Property
 Palace Downtown - picture  : Seating area,Bedroom,Property
 Palace Downtown - picture  : Seating area,TV/entertainment centre,Bedroom,Property
 Palace Downtown - picture  : Summer,Balcony/Terrace,Property
 Palace Downtown - picture  : Seating area,Living room,Property
 Palace Downtown - picture  : Bed,Summer,Bedroom,Property
 Palace Downtown - picture  : Seating area,Summer,Living room,Property
 Palace Downtown - picture  : Seating area,Summer,Seating area,Property
 Palace Downtown - picture  : Bedroom,Property
 Palace Downtown - picture  : Summer,Bedroom,Property
 Palace Downtown - picture  : Toilet,Summer,Lobby or reception,Property
 Palace Downtown - picture  : Toilet,Lounge or bar,Property
 Palace Downtown - picture  : Summer,Lounge or bar,Property
 Palace Downtown - picture  : Toilet,Lounge or bar,Property
 Palace Downtown - picture  : Lounge or bar,Property
 Palace Downtown - picture  : Summer,Lobby or reception,Property
 Palace Downtown - picture  : Bathroom,Summer,Bathroom,Property
From 1560 / night 8.9

Sheikh Mohammed bin Rashid Boulevard, Downtown Dubai, PO bOX 9770, None Dubai United Arab Emirates

Set in a traditional palatial residence, Palace Downtown overlooks Dubai Fountain and the lake surrounding Burj Khalifa. It features an Arabian-style spa and a gym with personal trainer.

Discover the rooms

Room - 51m²

From2013 € / night

 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower

The Palace Rooms feature Arabian decor and an ambience that conveys warmth, heritage and luxury. Every room delivers the highest quality of furnishing and design finishes in an elegantly styled setting. This double room has a balcony, electric kettle and seating area. Club Benefits include: Complimentary late check-out at 4pm, complimentary shoe polish service, complimentary pressing of one shirt and one suit per room upon arrival only, complimentary buffet breakfast at Ewaan restaurant and a complimentary fruit basket refreshed daily.

Room - 105m²

From2265 € / night

 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower

Luxurious drapery and flamboyant accessories give the Palace Suites a distinct and sophisticated Arabian ambience. The spacious bedroom is warm and inviting. The separate living room is elegantly furnished and comes with an attached guest bathroom. Spacious suite offering views of the largest fountain in the world, the Dubai Fountain. It has a king-sized bed only and a fully-automated in-room iPad. Please note that one child under 12 years can stay for free in an extra bed. Club Benefits include: Complimentary late check-out at 4pm, complimentary shoe polish service, complimentary pressing of one shirt and one suit per room upon arrival only, complimentary buffet breakfast at Ewaan restaurant and a complimentary fruit basket refreshed daily.

Room - 51m²

From1862 € / night

 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower

The Palace Rooms feature Arabian decor and an ambience that conveys warmth, heritage and luxury. Every room delivers the highest quality of furnishing and design finishes in an elegantly styled setting.This air-conditioned room features an Arabian decor and includes access to the business centre. It offers a seating area with a minibar. Club Benefits include: Complimentary late check-out at 4pm, complimentary shoe polish service, complimentary pressing of one shirt and one suit per room upon arrival only, complimentary buffet breakfast at Ewaan restaurant and a complimentary fruit basket refreshed daily.

Room - 105m²

From2114 € / night

 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower

The lavishly decorated Palace Suites with lake views unite Arabian heritage and contemporary living. The separate lounge area and attached guest bathroom add privacy, while luxurious drapery and sophisticated interiors make for an opulent experience. For those traveling with children, we offer a complimentary bed for children under 12 years. Club Benefits include: Complimentary late check-out at 4pm, complimentary shoe polish service, complimentary pressing of one shirt and one suit per room upon arrival only, complimentary buffet breakfast at Ewaan restaurant and a complimentary fruit basket refreshed daily.

Room - 105m²

From1912 € / night

 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower

The exclusive Diplomatic Suites are a pure expression of Arabian opulence. Every suite has a separate living room, a spacious bedroom and a guest bathroom, and is complemented with rich drapery, flamboyant accessories and a spacious private balcony. It has a king-sized bed only and a fully-automated in-room iPad. Please note that one child under 12 years old can stay for free in an extra bed.

Room - 51m²

From1711 € / night

 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower

Our Deluxe Rooms reflect warmth and heritage in their Arabian decor. Every room has its own ensuite bathroom. Spacious room featuring Arabian-style furnishings and views of the largest fountain in the world, the Dubai Fountain. This room includes a fully-automated in-room iPad. Bedding preferences are subject to availability at time of check-in and cannot be confirmed in advance. Please note that this room cannot accommodate extra beds for adults.

Room - 51m²

From1560 € / night

 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower
 Palace Downtown -  Room  picture :   Tea/Coffee maker    Minibar    Shower

The Deluxe Rooms reflect warmth and heritage in their Arabian decor. Every room has its own ensuite bathroom. Spacious room featuring Arabian-style furnishings and views of the lake. It also includes a fully-automated in-room iPad. Bedding preferences are subject to availability at time of check-in and cannot be confirmed in advance. Please note that this room cannot accommodate extra beds for adults.

Customer reviews

4.5 Very Good 2971 reviews

4.6 Cleanliness

4.7 Comfort

4.5 Services

4.9 Location

4.6 Staff

4.5 Overall

4.1 Value for Money

4.6 Wi-Fi

Customer Feedback

4.6/ 5

Best location hotel and will come back

1 night

Solo traveller

The best location next to Dubai Mall... the bed is super comfy and the staff is very friendly. The breakfast is amazing.

none

4.8/ 5

Fantastic hotel in the best location

2 night

Group of friends

I li

I love this hotel, this is the second time I’ve been here, it’s in the perfect location, close to everything. The service is outstanding, the staff are exceptional

Hotel's Response

Dear Guest, On behalf of my team, I would very much like to thank you for your fine comments. We pride ourselves on exceptional guest service, fitting for such an enviable property and location. It is paramount to get as much feedback from our guests as possible, it is truly the best indicator for our success. It allows us to share and develop accordingly with our property and our team to ensure satisfaction for all our guests and visitors. I look forward to welcoming you back to Palace Downtown. Best regards, Aby Abraham Management office

4.5/ 5

Short, but sweet.

1 night

Solo traveller

Ease of reservation and on boarding at reception, service to bring luggage to the room, nice and spacious, exceptional location

Distance to the room was quite far and a bit confusing

Hotel's Response

Dear Guest, On behalf of my team, I would very much like to thank you for your fine comments. We pride ourselves on exceptional guest service, fitting for such an enviable property and location. It is paramount to get as much feedback from our guests as possible, it is truly the best indicator for our success. It allows us to share and develop accordingly with our property and our team to ensure satisfaction for all our guests and visitors. I look forward to welcoming you back to Palace Downtown. Best regards, Aby Abraham Management office

4.8/ 5

The staff was friendly and the place was neat

3 night

Group of friends

It was clean

All was ok

Hotel's Response

Dear Eufracia Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon. Best regards, Aby Abraham Management office

4.4/ 5

great stay

3 night

Solo traveller

Cant say enough about this hotel--from staff to accomodations to location--excellent. my second visit and will stay again and again.

i liked everything

Hotel's Response

Dear Toke Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon. Best regards, Aby Abraham Management office

4.7/ 5

Exceptional

5 night

Group of friends

I loved everything about this hotel.

Hotel's Response

Dear Craig Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Aby Abraham Management office

4.5/ 5

best beds and location was amazing

3 night

Group of friends

Pool restaurant location

Hotel's Response

Dear Brittany Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Aby Abraham Management office

4.3/ 5

Beautiful and great location

2 night

Group of friends

I loved everything about the hotel. Our room was beautiful. The bed was so comfortable and they gave us the option to pick what type of mattress and pillows we wanted. They also decorated the bed and gave me a cake for my birthday. The hotel was walking distance to the mall. Just a overall great location. Favorite thing was the room.

The only thing I didn’t like was one of the female staff members in the dining area during breakfast. She was a bit rude and told us to change in front of everyone instead of putting us to the side and telling us in a professional manner.

Hotel's Response

Dear Yesenia Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Aby Abraham Management office

4.1/ 5

Hidden gem in Dubai

6 night

Solo traveller

Outstanding staff very professional very quite hotel sleep quality excellent, 3 minutes walk to Dubai mall and fountain.

Nothing

Hotel's Response

Dear esam Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon. Best regards, Aby Abraham Management office

4.4/ 5

Good

1 night

Solo traveller

Yes breakfast was really good! Location is perfect, right in front of the Bujr Khalifa!

Attitude of some of the staff during reception could be improved!

Hotel's Response

Dear Kikuli, Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Aby Abraham Management office

4.7/ 5

Amazing

2 night

Solo traveller

Everything

Nothing

Hotel's Response

Dear Rana Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Aby Abraham Management office

4.5/ 5

Warm hospitality in the best place of Dubai

1 night

Solo traveller

Service kindness and profesionalism Location Cleanness and facilities Bed!

Poor indication. Difficult to arrive walking

Hotel's Response

Dear Jose Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon. Best regards, Aby Abraham Management office

4.5/ 5

Exceptional

4 night

Solo traveller

Everything. At night I wanted some cookies to have with our tea in the room and asked the swimming pool supervisors who brought five to me and didn’t charge just understanding how we were grateful.

Price is a little high for it to be sustainable for me but great if you want a special atmosphere.

Hotel's Response

Dear Julian Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. Looking forward to welcome you back soon. Best regards, Aby Abraham Management office

4.9/ 5

its everything a hotel should be, i love staying here, bfast was so so, but i did goduri g peak heat so its quieter. ke

1 night

Solo traveller

fabulous and gorgeous

itwas perfect

Hotel's Response

Dear deirdre, Thanks a lot for your feedback. The response from our guests is of extreme importance and value for us. We will continue to work hard to ensure you have positive memories each time you visit Palace Downtown. I look forward to welcoming you back with us again very soon! Best regards, Aby Abraham Management office

5/ 5

Loved it, will stay again

2 night

Group of friends

Practically everything. A marvellous experience.

Hotel's Response

Dear Nicole, On behalf of my team, I would very much like to thank you for your fine comments. We pride ourselves on exceptional guest service, fitting for such an enviable property and location. It is paramount to get as much feedback from our guests as possible, it is truly the best indicator for our success. It allows us to share and develop accordingly with our property and our team to ensure satisfaction for all our guests and visitors. I look forward to welcoming you back to Palace Downtown. Best regards, Aby Abraham Management Office

Questions from travelers

will be travelling with a 1 yr old. will you provide meals for baby cooked as per our specifications?

Greetings from Address Hotels + Resorts! We have room service in the hotel so you can order food as per your specification.

Can we get extra beds in our room

Greetings from The Palace Downtown Dubai! Yes! One extra bed can be provided on availability basis upon arrival.

Is there a possibility of renting a motorized wheelchair or scooter for disabled guest ? Please advise

The hotel can provide you the normal wheel chair during the guests stay for free.

We are 2 Adults and 3 children , 14,13and 10 years old is the suet good for us???

Greetings from The Palace Downtown Dubai! Please be advise that ages 12 and above are considered adults as per hotel standards. So, we would recommend 2 rooms with interconnecting options. E.g 2x Place Fountain View.

Can i have an extra bed for an adult in the deluxe room?

Greetings from The Palace Downtown Dubai! Please note that one extra bed can be provided for the Deluxe Room, subject to availability upon arrival.

Hello, We are thinking about booking two rooms for our stopover before our return flight back to Australia. Can you please tell me what time is the buffet breakfast served in the dining room as we have a flight at 10.00am and would need to be at the airport by maybe 8.00am.

Greetings from Address Hotels + Resorts! kindly be informed that we are serving breakfast from 06:30 to 11:00

how much is the airprt shuttle per person?

AED 315 per way per car. Do let us know with the arrival flight number and landing time in Dubai, at-least 24 hours prior to flight landing time in Dubai for us to make the arrangements for the airport pick up.

Are extra beds free of charge? is the buffet free?

Greetings from Address Hotels + Resorts! Please note that extra beds are chargeable unless the occupancy in the room reservation cannot be accommodated in existing beddings. The buffet is also chargeable.

Hi, can this room accommodate 2 adults and a 16 year old?

Junior Suite Lake View - 70 sqm - 1 Bedroom Suite - Separate Bath and Shower - Lake View - Max Occ 3 Adults + 1 child under 12 y.o

hello do you serve alcoholic beverages so that i can decide to stay at your hotel?

Dear Valued Guest, Greetings from Address Hotels + Resorts! Please note that the hotel is serving alcohol. We look forward to welcoming you to Palace Downtown Kind Regards, Central Reservations Office

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