APA Hotel & Resort Niigata Ekimae Odori

Very good

✓ The public bath and the breakfast.

Good value for the price

✓ Small but functional and comfortable rooms, very good spa and facilities. Good breakfast with mostly Japanese but also European food.

✗ Lack a door tag to refuse new amenities every day, in addition to the "no-cleaning" already available (for a hotel that claims to be eco-friendly they should propose this option) Would have liked to have free access to the dart games without having to buy 1 drink for 30min of playing. The pillows were too hard.

Very good

✓ I like the Onsen. It's a 7 mins walk from station and bus station. There's another bus station near to hotel ( Bandai bus station)

✗ The room is too small. 2 to a room and yet we dont have the space to open our 26" luggage. Take note , the hotel do not allow guest to have the luggage storage more than 24hrs. As we are going to Sado island for a night, and we request to leave our luggages with the hotel for 1 night and will be back to the hotel again, so we requested to leave our luggages with the hotel, and the counter staff told us we can't leave our luggages, after pleading, as we are all quite elderly, the staff agreed for us to leave our luggages for a night.

Conveniently located hotel with compact rooms.

✓ Decent location - in walking distance of train station, restaurants and shopping areas. Despite smaller than average rooms, they did a good job of squeezing in all the amenities. The sento is very spacious and I never found it particularly crowded. They have digital signage around the hotel (including in-room TVs) saying how busy it is.

✗ The swimming pool was closed when I was there, and this wasn't clear from any of the in-hotel digital signage - they all listed the pool as available. Only when I physically went to get in the pool was I confronted with a "no swimming" sign. I asked a member of staff who suggested it was closed for winter (despite it being 36°C outside) The in-room television had its volume limited to 30%, which I found too quiet to reasonably watch a film. (Though somehow the hotel's own adverts managed to play louder). The lifts were frequently congested, and when I asked if I could use the stairs instead, I was told there weren't any.

Pleasant

✓ Great location next to the station, nice staff

✗ Bed wasn't that comfortable

Nice first trip to Niigata

✓ Very new, very clean, amenity, convenient location

✗ Room a bit small but comfortable

Good value for money

✓ It was a great location

✗ The staff were not as friendly as I expected or I am used to in Japan

Too crowded in hot spring bath

✓ There are many hot spring (public) bath in the building.

✗ Quite a walk from the station and if you come during the festival of something, the hotel is too big to comfort you. Hot spring bath will also be full and no room for you to relax at all.